Sounds like your photocoductor is at lifes end. You can reset it by doing the following
1. Turn the printer off.
2. open the front cover
3. hold down the cancel X button while turning on the power and keep holding down until all lights stop flashing. Then let go of the x button and all lights should start to flash, close the front cover...and it should reset. You may have to turn the printer off and then back on once to be sure it is reset.
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