Question about Creative Labs Zen MicroPhoto MP3 Player

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Freezes at "rebuilding library"

When I turn on my creative zen microphoto player, it freezes to this message ..."rebuilding library...." and when I tried to turn it off, it won't shut-off unless I remove the battery

Posted by MRSLIV77 on

  • Anonymous Dec 08, 2007

    my zen micro does the same thing. It goes about 1/3 of the way thru the rebuild and stops

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Anonymous

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I just found this on another website and it seems to be working so give it a shot


Listen!!!!! Anyone having problems try this before you blame the product. Turn off player........remove battery.......hold on button ON and put battery back in while still holding the power button on. When power comes on release the power button. You should now see a clean format and re-boot screen. Use the clean function two times. After the second time go down to reboot and should be fine. Worked for me. The Zen Micro Photo is a sweet mp3 player. Dont blame the product for something YOU most likely did. This will fix 99% of your players problems

Posted on Dec 08, 2007

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Anonymous

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Tony976 i did what you said. i got into the Recovery Mode Screen but when i tried to use my buttons they didnt work, i couldnt click or scroll. help please

Posted on Nov 09, 2008

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Hi i cant see all my files on device( creative zen microphoto) and it does "rebuilding library" every time i turn it on(if it hasnt been on for a few hrs)?


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try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

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Freezes at rebuilding library


go into recovery mode and do a clean up if that doesnt work you will have to do a format.
also make sure you have the current firmware version.
good luck
please mark the post with a fixya

May 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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