My fax machine will send a fax, but I can't receive a fax?

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The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

1. Press (Fax) on the control panel.
   

2. Press Menu until Advanced Fax appear.
   

3. Press the left/right arrow until Secure Receive appear and press OK.
   

4. Press the left/right arrow until On appear and press OK.
   

5. Enter a four-digit password you want to use and press OK.
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   You can activate secure receiving mode without setting a password, but cannot protect your faxes.
   

6. Re-enter the password to confirm it and press OK.
   

7. Press Stop/Clear to return to ready mode.
   

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Print appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The machine prints all of the faxes stored in memory.
   

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Off appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The mode is deactivated and the machine prints all faxes stored in memory.
   

4. Press Stop/Clear to return to ready mode."