My headphones connect with the adapter, the blue light is on on both but nothing comes from the ipod. I have performed the factory reset but it still doesn't work. The headphones had worked fine and then suddenly wouldn't work. Do you have any suggestions?

iPod keeps turning off Plug your iPod in overnight to make sure it has charge. If after a full night of charging it has a low battery, there is probably something wrong with your charger cable. Replace the charger cable, especially if yours is old or has ever gotten significantly dirty. Reset your iPod. This basic reset does not remove any content from your iPod. Apple suggests this soft reset as the first fix for any software problems or if the screen freezes. Eject your iPod from your computer first. For an iPod with a click wheel, toggle the hold switch on and off several times, then hold down "Menu" and the center button at the same time until the Apple logo shows up on the screen. For touchscreen iPods, hold down the "Sleep" button at the top right until the Apple logo shows on the screen. Perform a factory restore on your iPod if the previous steps do not fix the problem. Plug it into your computer and open iTunes. Click on your iPod, then click "Restore." This wipes all content from your iPod and re-installs the operating system.
b> iPod Keeps Cutting Off b> Your iPod may cut off during a song or video, or during an application. Different causes lead to different types of cutting off just the sound may disappear, or you may suddenly experience cutting to a different screen. For example, if your iPod cuts off during a song, you may have merely hit the "Pause" button. With a blank white screen, you're encountering a software problem. Whatever the reason, follow some simple troubleshooting steps before contacting Apple's customer service.

Headphones Check that your headphones are connected correctly if the sound cuts out suddenly. If the 3.5-mm headphone jack comes out even a little bit, it can make the sound cut out in one or both headphones. Check for debris in the headphone jack itself, which can prevent a solid contact between the headphones and the iPod. b> Other Sound Issues b> Make sure the volume is up high enough. Also, especially if the iPod is in your pocket, make sure you haven't bumped the pause or sleep button. To ensure that audio plays constantly, engage the lock on your iPod. The music will always stop when you pull out the headphones, and once the headphones are back in, you have to push "Play" again. Cutting to White Screen b> A sudden white screen may appear when a generic software malfunction occurs, one in which t you don't get an error message. You must reset the iPod by turning it off, then on again. If this happens several times and you are using the same application each time, that app may be faulty. Try re-installing or re downloading the app. b> Cutting to Black Screen b> An iPod that cuts out to a black screen and won't turn back on is usually out of power. Usually you'll see a low battery warning, but if you're not looking at your iPod when the warning flashes, you might miss it. Once you connect your iPod to a functional power outlet, you can turn it on immediately, but it's best to wait a few minutes when the battery is very low. This gives the iPod a chance to regain power so it can function normally when you plug it in. Hope it helps.

Look into all the settings, some of these has a setting to turn internal speaker jacks on and off. I have a casio that can turn them off when playing into the computer.

Try performing a system reset: While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset. Then power off your mobile phone and headphones, then power on your phone. Repeat the pairing process listed on page 5, see link below.

http://www.headsetsdirect.com/pdf/backbeat903-906_ug_en.pdf

Good luck from Headsets Direct - 800-914-7996.

Try un-pairing it from any other device and turn off bluetooth on any mobilefone in bletooth range. Then start discovery on ipod again.

Have you actually been holding down all buttons? If so you will want to reset the ipod. Just in case you are unsure as to how to reset the ipod I have posted a step by step below. Hope it helps you :)


Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer.

Visit the Logitech support website and find the instructions to reset and pair them. Since yours is for an Ipod I'm assuming you have the older white/grey model and not the freepulse headphones. The procedure is not the same. From memory the procedure it to reset both (look for the small hole to insert a paperclip). Once both are reset begin with the transmitter. Hold the power button down for about 30 seconds until the light flashes red and blue. When it does do the same for the button of the headphone until it flashes red and blue. When both are flashing red and blue they should pair together and the lights should turn solid blue..

The following procedure will re-establish the communication link between the Headphones and the Wireless adapter, this is called "pairing". Before you start please make sure both the headphones and the wireless adapter are fully charged and turned off.
Note: The headphones and the wireless adapter come pre-paired from the factory.
1. Press and hold the power button on the headphones. See Figure 1.

Figure 1

2. Continue to hold the button down until the LED starts flashing red/blue in an alternating pattern. Release the button when the LED starts flashing red/blue. See Figure 2.

Figure 2
3. Once the headphones LED is flashing red/blue, press and hold the power button on the wireless adapter. See Figure 3.

Figure 3
4. Hold down the button until the LED starts flashing red/blue in an alternating patter. The LED will blink blue, then turn off for a few seconds then blink red/blue. Release the button when the LED starts flashing red/blue. See Figure 4.

Figure 4
5. Once both the headphones LED and the adapter LED is blinking red/blue, press the volume up button once on the headphones. See Figure 5.

Figure 5
Once the headphones is paired with the adapter, the LED on the headphones will blink blue once every two seconds. See Figure 6.

Figure 6
When the adapter is paired the LED will be solid blue. See Figure 7.

Figure 7
The adapter may continue to blink red/blue for a few seconds even after the headphones LED starting blinking blue. This is normal; the adapter may take a few additional seconds before the LED turn solid blue.
Once the headphones and the adapter are paired, it is not necessary to pair them again even if the batteries on both units are completely drained.
Additional Note: Repeated pairing will not improve the sound quality or give the headphones and the adapter a cleaner connection.

try the volume setting on your ipod. it may have to be adjusted. go to settings, volume and see where you are on the slider and adjust to the volume you want. ipods come factory set at a predetermined volume level.