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Got an error code E000020-0340. Can anybody help with the code description. Probably one of the drums by the related answers in other posts.

Posted by Tom Treharne on


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It may unable to adjust the control voltage at Bk inductance initialization.

1. Check if the Drum Unit (Bk) is installed.
2. Check the Drum Unit Relay PCB (Bk)
3. Check the Drum Unit Memory PCB (Bk)
4. Check the harness/connector between the DC Controller PCB and the Drum Unit Relay PCB (Bk)
5. Replace the Drum Unit (Bk).
6. Replace the DC Controller PCB.


Posted on Feb 10, 2015


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Hi there
Error code E000020-01B0

That code relates to the yellow drum unit.
The unit was probably damaged taking it in an out.
Needs to be replaced.

Or try.

1. Information UPDATE UPDATE - the Drum units are as follows:

Yellow - 746
magenta - 215
Cyan - 758
Black - 9

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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And from your original post, I see that you have checked the drain pipe and the pump filter..

Those are the only 2 things I would of asked you to check aswell.

As for the price, I cannot answer that as most manufacturers wont publish their prices unfortunatly.

Sorry I couldnt of offered more help.


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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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