Question about Amazon Kindle Fire HD

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When I turn on my Kindle, I can't go to my apps carosel

Held power button for 40 seconds and then powered up again

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ka9ior

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To turn off the Kindle Fire HD completely, hold the power button down for 2-3 seconds and release. A "Shut Down" button will appear (opposite "Cancel"). Touch that button. Allow the unit to cycle off completely. Wait one minute, then power up again. Your functionality should be restored.

Posted on Feb 09, 2015

Testimonial: "Contacted Amazon tech support and found out the problem was after using the Kindle for 4 days using a 1 finger swipe, I'm now required to use 2 fingers to swipe which isn't a problem for most of my apps but makes playing many of my game apps impossible as my F*CKING fingers aren't the size of a 5 YO. Thanks for the suggestion"

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1 Answer

The kindle opening page won't open the kindle.
Hello

Press and hold, or slide and hold, the Power button for a full 40 seconds, even after the screen goes blank, then let go. Press or slide the power button to restart if the device does not start up again on its own.

For any help or support just visit us: Kindle Support

May 07, 2018 | Tablets & eReaders

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1st gen kindle won't turn on
OK my Kindle has done that before..stick on charger and leave it there...it may pop on on its on...OK and it could be on just screen is not ..hold power button down for like forty five seconds..then release power button and as quick as u release push it in one good time and release button..that's a reset for Kindle hopefully like like with mine u will see LCD light up ..good luck

Mar 05, 2017 | Tablets & eReaders

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My kindle does not open
more explanation

Jan 14, 2017 | Amazon Kindle

2 Answers

My kindle not open
Hello

Just follow these steps to fix this issues:
    1.Press and hold, or slide and hold, the Power button for a full 40 seconds, even after the screen goes blank, then let go.
    2.Press or slide the power button to restart if the device does not start up again on its own.
    3.Let the device charge for 30 minutes, unplug it, and then try to restart again.

    For any help or query visit us: Kindle Fire Support

Jan 14, 2017 | Amazon Kindle

1 Answer

Touch feature for my Kindle Fire HD is not working. I may have accidentally changed the setting? How do I fix it?
Hello Friend...

Many issues with your Kindle Touch, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
1.Press and hold the Power button for a full 40 seconds.
After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button.
2.After the 40 seconds, release the Power button.
The charge indicator light will turn on after a few seconds.

For any query or support, visit us: Kindle Fire Support

Oct 10, 2016 | Amazon Kindle Fire HD

1 Answer

My kindle turned itself off and now I cant open it. It is fully charged
Reset the Kindle

Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
  1. Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. ...
  2. After the 40 seconds, release the Power button.

Jul 15, 2016 | Amazon Kindle 3G

1 Answer

My kindle paperwhite will not open when I swipe it.
Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button
.
After the 40 seconds, release the Power button. The charge indicator light will turn on after a few seconds.

May 03, 2015 | Amazon Kindle Paperwhite

1 Answer

How do I reset my first generation Kindle Fire and where is the reset button
Restarting Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire.
To restart your Kindle Fire, press and hold the power button for 40 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to restart the device again.
Make sure you have the latest software version available installed on your Kindle Fire. The latest version is available at www.amazon.com/kindlesoftwareupdates

Mar 01, 2015 | Tablets & eReaders

2 Answers

Frozen screen and now it won't turn off
If your kindle are frozen and won't turn off so, firstly reboot your kindle this is done by pressing the side button minimum 20 to 40 second and screen are blinking so, give the kindle about one minute to start backup.
What to do when Kindle Stuck on the Start screen

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Jan 19, 2014 | Amazon Kindle Fire HDX 7

2 Answers

My kindle won t turn on
Her is a possible solution:
1. Plug into the original charger, hold the power down for a full 30 seconds, release. Let charge in this state for 12 hours.
2. Lease the device plugged into the charger, while you have the device plugged into power, press the power button for a full 40 seconds, release. Wait for 5 seconds and then press and release the power button. Did the device wake up? No, continue to step 3.
3. Plug the device into another charger, if you do not have an charger from another phone go to Staples or Radio Shack pick up a new Kindle or Universal charger, make sure you can return the charger.
4. Plug the Kindle into the new or alternate charger. Hold down the power button for 30 seconds release. Let charge for 12 full hours.
5. Unplug the Kindle from the charger.
6. Press the power button for 40 seconds - time it. Release the power button, wait for 5 seconds, then press and release the power button. The Kindle should wake up. If not, proceed to step 7.
7. If you can not wake up the Kindle from a 'hard reset' the Contact Amazon directly for a replacement.

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