You may need to goto settings>caption to turn off the caption. What's model of TV?
SOURCE: turn off closed caption on input(component) on Sharp Aquos 42"
I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.
SOURCE: Sony 46" XBR2 Cannot turn off closed caption
With TV on, turn off DVR and hit menu on DVR remote - you can disable CC from there. Worked for us - got the idea from another fixya post.
SOURCE: I turned the tv on and subtitles were there. I do
Some TVs have a cc button right on the remote that comes with the TV.
Good luck !
SOURCE: 2008 Samsung 32" Flatscreen 720p Channels are
The cc has been enabled on your cable box. Usually there is a hidden menu accessed by turning off the cable box. Yes I did say turning off the cable box first. Then immediately pressing the menu button on the front of the cable box. The hidden menu should pop up and one of the menu options will be closed captioning,. Disable it.
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