We have made that request and have not gotten a response, it has been 5 days.We have made that request and have not gotten a response, it has been 5 days.
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JustAnswerhttps://www.justanswer.com > Mac Problems
Jan 3, 2021 - I have went and reset my password ***** instructed and tried entering the new password ***** my jp5 mini and it is still saying wrong password..
1 answer · Top answer: Hello! Welcome to JustAnswer. Thank you for your question. I'm Francisco, I will be assisting ...
Fixyahttps://www.fixya.com > ... > Mini
Please make sure to include your name, previous ID #, a phone number to contact you with the status of the JP5 and a mailing address to return the unlocked JP5.
Fixyahttps://www.fixya.com > ... > Mini
1. plug your tablet into the computer (windows) · 2. Once the device is recognized, go to your device manager and find the device (named JP5s Inmate Media Device)
If it's for a return: log into amazon click on Your orders(far right of list under search bar) Find the item you wish to return and it will give instructions on how to return it and address to use.
typically product registration is for first owners only, and is used for purposes of identifying the start of the warranty period. Date of purchase and place of purchase along with name, address, product model and serial number are needed. Registering a used device may be possible with some manufacturers, but has limited benefits.
if it is still in the warranty period, contact the company and ask to have it fixed or replaced under warranty
they will direct you as to a service agent or a return voucher will be issued for a replacement
Such electronic devices from China generally aren't repaired under warranty--to be then returned to customers. Any such repair is not likely at a facility near your home in the US, anyway. If the fabricator or its importer contact here actually refurbishes these, it's likely performed at some single facility--the importer contacts (or perhaps the store--or another store) may then try to sell these again later, for a somewhat lower price, as refurbished units (perhaps not, though).
Once your return your tablet, the refurb process really has nothing to do with you. If you wait past the point of return and refund, the store then won't help you. The importer contact or company might instead send you another refurbished unit, after you ship your tablet--if it's still then technically under warranty.
It's far better to get the store to let you return it to get a refund, or to obtain a replacement--these are the best outcomes if it's defective. (People have trouble with refurbs, sometimes.)
If resetting to factory settings doesn't work, return it to the local store or follow the RMA process (return merchandise authorization) from the online store. If it's defective or broken after all, don't let your rights to return it to get a refund or replacement unit expire: Determine if it's defective in order to get return the process moving soon.
It sounds like a problem which likely may not be easily nor cheaply fixed. It's likely an LCD screen problem--perhaps the tablet was bumped around badly during shipping. (LCD screens really prove quite delicate. This is a larger tablet's LCD screen giving the problem now, after all--it's more likely to be damaged if it's not packed and shipped well.)
1-877-768-8481 (Toll Free), Monday - Friday 8AM - 10PM (EST)
email: [email protected]Southern Telecom I have a 10" S10 Polaroid. I have had to send it in to Brooklyn, N.Y. USPS 2 day priority mail, twice during the 1 yr. warranty period.They will send you a refurbished one with new battery in it. Make sure you registered it & have proof of purchase.For 8">
http://youtu.be/h5Ey5LQwRIo
Call the manufacturer, Southern Telecom. I have a Polaroid S10 10" Android Tablet. I have had it replaced during the warranty period, due to technical problem.
"Kocaso tablets come with a 1 year limited warranty that covers defects in workmanship. The warranty is honored as a direct exchange with our company via our Ithaca, NY Returns Center. For this item there is no written warranty or forms to fill out. Should there be any issue within this time period please let us know and we will assist with troubleshooting, or a return if necessary. This warranty does not cover any physical damage such as cracks on the screen, or damage caused by water exposure. It does cover any software malfunctions or hardware issues not caused by user abuse. "
These capacitive touch screens are very sensitive; most likely you damaged it [more than you think] when you dropped it.
If your within the warranty period or purchased an extended warranty that includes replacing the screen when damaged, you should call tech support to get an RMA [return merchandise authorization] number to have a warranty repair done. If it is out of warranty, you will incur the repair costs- that is, labor and materials.
We have made that request and have not gotten a response, it has been 5 days.
we need them to resond
how long is the warranty
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