My mom's jenn air side by side refrigerator randomly started dispensing water out of the front. I couldn't stop it until I opened the door. now nothing works on the dispenser but the light.

You have two sides to your 67006531 Dual Water Inlet Valve, so it is very possible the side that controls the water flow for the dispenser is defective. Replace the 67006531 Dual Water Control Valve and I believe your fridge water will work fine.

I will be here should you have more questions, Thanks Sea Breeze

Yes it could be either, BUT I would go back and make sure that everything you did to stop it the first time is undone. Is everything setted correctly? Is the switches in the right place?

Neither the solenoid or the microswitch could cause the problem you had before, so I would suspect something is not right with the ice maker itself.

Did you find a solutioin to this problem? I have the same exact one?? Thanks

The door flap may not be opening and closing completely thereby trapping the ice. There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

We have a Jenn Air side by side, model JCD2389GEW. The ice dispensers work, the water does not. This started after I replaced the filter. I've checked and nothing is locked out. When you press the actuator pad to dispense water, you can hear a noise similar to a small pump which I assume is a solenoid attempting to open. Any ideas?

check water valve or water line is kink

hi there,

sounds like you have an icemaker problem. i would recommend replacing it.

hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

You may end up respraying the door, but here goes.-

First mechanically remove as much of the rust as you can with an old screwdriver or similar scraper. Then use coarse emery cloth - 80 -120 grit untill all you're left with is shiny metal with rust pits.
You may need to go out further than you think - about 1" all round.

Then use a paint- on de-rusting fluid from vehicle products supplier. When all rust is black or dissapeared, use a zinc primer on all the bare metal. (this will stop it reacuring)

Then either spray the area with an "appliance white" aerosol or squirt it into the cap, and use a paintbrush.

If you are spraying it, open all house windows and doors, cut a mask from newspaper- then tape it to the fridge. Use blankets , plastic dustsheet or old sheets to protect things, and spray it from 12" in several very light coats.

When done, "polish" with T cut - which should remove the rust stain too.

Seal the area of the original leak with a white or clear silicone - and sort the original leak out.

If you polish the plastic with a silicone spray, water will tend to stay put rather than seep.

sounds like a leak where your incoming water line hooks to the water valves might just need to tighten the coupling or a mouse has chewed through one or both of the lines access the lines on the back and watch while some one gets water out the door to locate the leak