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scott Posted on Feb 04, 2015
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My kindle will not charge

I hve called amazon and they have sent me two new charges in which neither one of them works

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Jim Spalten

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  • Expert 102 Answers
  • Posted on Feb 05, 2015
Jim Spalten
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Joined: Mar 29, 2008
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Have had same problem. Depending on where you got it take it back. Love mine, but my 1st. one died, then my first 7HD this is my second 7HD. It's not charger is the unit. Sorry.

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My Kindle will not wake up when I slide and release my button to wake it up. I hve had this Kindle for several years. Is it time to purchase a new one. Arthur

Hello
If that did not work, let's try to force a reboot. If you have a leather cover on it, remove it. The battery charging circuits are controlled by the software as well. If the software isn't allowing the Kindle to accept a proper charge, it may cause the Kindle to malfunction too. Plug the Kindle into the charger for 10 minutes. After 10 minutes and while still plugged in, slide or press and hold the switch for one minute. Make sure you don't disconnect the power during this entire process. Allow 3 minutes afterward for the Kindle to reboot. If this doesn't correct the problem, let me know the approximate purchase date of your Kindle.

For any help & support visit us: www Kindle Com Support
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I can turn my kindle on but can't get any thing else to work.

Reset Kindle Fire When it Won't Turn on or Charge

www.lovemyfire.com > Kindle Fire Problems
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Amazon.com: Customer Discussions: My Kindle won't charge

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I am trying to charge a kindle fire for kids, before I give it to my grandchildren as a Christmas gift, nothing is happening when I plug in the charger

Not familiar with this but it should have a light next to the charge port. Yellow needs charging, green charged. If you get nothing try another cord. If still the same contact Amazon. Amazon. com, click on "Your account", choose Your account at top of page. On far right of page find Kindle help home. On left of next page click contact us. Leave a message and ask for phone call. They will call back soon as possible. I'm sorry to say it could be a faulty device but Amazon help desk will have the answers for you.
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My kindle won't charge or turn on

This happened to my daughter's early kindle. Basically, it's an intrinsic fault and cannot be fixed. I called Amazon and after a firm but polite conversation they supplied a new one.
However this was a year or more ago. You may simply have to buy a new one.
Sorry :-(
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My Kindle won't turn on.

sounds like you did everything right
could call amazon see if they can help
or do a factory reset to eliminate software problems you will lose all your data
then there is hardware problems dead battery that won't recharge bad cable connection inside kindle

Reset Kindle Fire When it Won Turn on or Charge
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Will not recharge

I have sent several links..if still having problems leave a comment or contact.Hope this helps..Richard
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My kindle light won't turn on to awake and when I tried to plug in to charge,no light came on.

If the charge light won't even come on then it sounds like you have a dead battery in your kindle and need to replace it.
Call support and order a new battery.
http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=200212360
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Kindle will not charge from wall outlet or usb

I had the exact same problem, called Amazon, and they are sending me a new one immediately. it should be here tomorrow. And I have heard complaints about their customer service- NONE here. :)
* 1-866-321-8851 (if you are calling from within the US)
* 1-206-266-0927 (if you are calling from outside the US)
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