Question about Dyson Vacuums

Dyson handheld works for 30 seconds the cuts out

1 Answer

AskDyson

Official Brand Answer
2,572 Answers

Hi Edward, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson handheld. In order to help further, we would need some additional information about your particular machine, including which Dyson handheld model you own. It would also be beneficial for us to talk you through some quick diagnostic checks when you have your machine fully charged and easily to hand. We should then be able to help you determine which part is at fault.

At your earliest convenience, please give our experts a call - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Posted on Feb 03, 2015

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

2 Answers

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

Sounds like blocked filter

Mar 31, 2017 | Dyson Vacuums

1 Answer

My Dyson DC35 stalls. I've thoughly clean it, so it's not a clog problem

1st make sure battery is fully charged.
Next, wash the filter, just follow the instructions in the manual.
If the filter is clogged the motor will try to run but then cut out to protect the motor from damage.

Mar 30, 2015 | Dyson DC35 Handheld Vacuum

1 Answer

Runs for a few seconds, then stops

Hi Bente, it's Jack at Dyson.

DC16 was the first Dyson handheld vacuum, launched back in 2006. It would have come with a 2-year guarantee, but due to its age it's likely that this has expired now.

However, our experts would be happy to take you through some quick diagnostic checks when you have your machine to hand. This will help determine which part may be at fault - and therefore, what may need replacing to resolve the issue.

If you would like some advice, you can reach our team of experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 20, 2014 | Dyson Dc 16 Root Handheld Vacuum Cleaner

1 Answer

I have a Dyson handheld which i gave a thorough clean out using an air compressor. Since doing so it does not work at all! I have only had it a few months (second hand) but was like brand new.

That is why it was second hand....the first owner had a problem and passed it on to you.. Needs factory attention.

Feb 23, 2014 | Dyson DC35 Handheld Vacuum

1 Answer

My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...

Hi Jean, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC31. If it cuts out in use when it's fully charged, we'd need to take you through some quick diagnostic checks when you have the machine at hand. This will help our experts determine what may be causing the issue.

Please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 04, 2013 | Dyson DC31 Animal Bagless Handheld...

1 Answer

My handheld dyson is not working - initially it was cutting out after only a few mins then seconds now it won't work at all despite showing green light ??

Hi there, it's Jack at Dyson.

I'm sorry to hear your DC31 Animal is only working intermittently. When fully charged, this machine should have a maximum runtime of 10 minutes, or 6 minutes on the maximum power setting.

There are several factors which could cause this, and to determine what's at fault we'd need to take you through some quick diagnostic checks when you have your machine to hand. The machine would also need to be fully charged, so please make sure it's had 3.5 hours to recharge before calling us.

You can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US). Our experts will be happy to help further.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 07, 2013 | Dyson DC31 Animal Bagless Handheld...

2 Answers

My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time

Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to replace the battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

May 21, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem

Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

May 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...

Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Have a Dyson DC16 - two years old - power continues to cut out eventhough it is fully charged. Runs only a few seconds.

After two years the batteries are probably no longer holding a charge and need to be replaced.

Feb 14, 2011 | Dyson DC16 Root 6 Bagless Handheld...

Not finding what you are looking for?

View Most Popular

Vacuums

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

Dyson Vacuums

Open Questions:

0 Answers

Ask a Question

Usually answered in minutes!

Dyson handheld works for 30 seconds the cuts out

1 Answer

AskDyson

Add Your Answer

Attachments: Added items

Related Questions:

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

My Dyson DC35 stalls. I've thoughly clean it, so it's not a clog problem

Runs for a few seconds, then stops

I have a Dyson handheld which i gave a thorough clean out using an air compressor. Since doing so it does not work at all! I have only had it a few months (second hand) but was like brand new.

My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...

My handheld dyson is not working - initially it was cutting out after only a few mins then seconds now it won't work at all despite showing green light ??

My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...

Have a Dyson DC16 - two years old - power continues to cut out eventhough it is fully charged. Runs only a few seconds.

Not finding what you are looking for?

Vacuums

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

Open Questions:

DC15. How can I install a glamour cover?

Dyson animal dc-17 fuse is located where?

DYSON DC 40 CABLE YOKE ASSEMBLY HOW DO I INSTALL THIS

How to release tabs on switch cover of dc18 slim

Related Topics:

Ask a Question

Check out the Latest Vacuums Report

Top Dyson Vacuums Experts

AskDyson

Mike

xxxxxx xxx

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Manuals & User Guides

20171020_211105.jpg. user-manual-DC26...

Dyson_DC25.pdf. user-manual-DC25...

LIOSW_SW-Series-Manual_06311_12-13_r4A...

Dyson handheld works for 30 seconds the cuts out

1 Answer

AskDyson

Add Your Answer

Attachments: Added items

Related Questions:

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

My Dyson DC35 stalls. I've thoughly clean it, so it's not a clog problem

Runs for a few seconds, then stops

I have a Dyson handheld which i gave a thorough clean out using an air compressor. Since doing so it does not work at all! I have only had it a few months (second hand) but was like brand new.

My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...

My handheld dyson is not working - initially it was cutting out after only a few mins then seconds now it won't work at all despite showing green light ??

My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...

Have a Dyson DC16 - two years old - power continues to cut out eventhough it is fully charged. Runs only a few seconds.

Not finding what you are looking for?

Vacuums

Dyson animal we have has a problem. It runs for 30 seconds then cuts out,later we try again, same thing.I've taken the collector bin off and it works fine, when I re-connect the bin...cuts out again ?

Open Questions:

DC15. How can I install a glamour cover?

Dyson animal dc-17 fuse is located where?

DYSON DC 40 CABLE YOKE ASSEMBLY HOW DO I INSTALL THIS

How to release tabs on switch cover of dc18 slim

Related Topics:

Ask a Question

Popular Questions

My dyson keeps cutting out. It's like a pulse noise and works intermittently.

I have a dyson hand held that shuts off after just

On button won't stay on

Motorized brush bar not turning on Dyson Vacuum

My Dyson DC35 handheld won't charge. The light on

Check out the Latest Vacuums Report

Top Dyson Vacuums Experts

AskDyson

Mike

xxxxxx xxx

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Manuals & User Guides

20171020_211105.jpg. user-manual-DC26...

Dyson_DC25.pdf. user-manual-DC25...

LIOSW_SW-Series-Manual_06311_12-13_r4A...