Question about Dell Dimension E520 PC Desktop

How do I get the BIOS to recognize my CD Rom Drive? The drive works fine playing movies etc.

I'm trying to upgrade from Vista to Windows 7 and I need to boot up from the disc. My BIOS states the CD Rpm Drive is not present. Can someone help?

1 Answer

John Rumming

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38 Answers

Start the computer and when the very first screen comes up which says usually 'f2 or delete to bios' or something like that, press it.
In BIOS there is a section which says the boot sequence. Go to this and change it to the CD/DVD drive to load first. If it doesn't, it will try and load from the drive first and you will not be able to boot from the CD.

Posted on Jan 23, 2015

5 Related Answers

Anonymous

62 Answers

SOURCE: dell e510 cd dvd rw not working

Try going into your Device manager start right click on my computer click on properties then click hardware tab. Under this tab click device Manager. Under disc drives find the drive that you are having problems with and right click on it. Then try to update drivers. If this dose not work do the same thing but this time uninstall the drive. After it uninstalls go to your controll pannel and click on add hardware. It should find and reinstall the cd rom and it's associated files and hopefully work once again.

Posted on Apr 29, 2008

Debs

903 Answers

SOURCE: BIOS failure ??? DEll Systems OptiPlex GX270 Series

this may or may not help, try taking out the cmos battery out (looks like a watch battery) and leave for a few minutes then replace, this will reset the bios.

Posted on Nov 17, 2008

Jose Velazquez

229 Answers

SOURCE: Want to Boot from dvd ROM

when the pc in post usually on dells bios there is a boot menu option it is usually f12
if you don't know what your doing in the bios it is not a good place to test your skills after pressing F12 just choose cd rom for boot

Posted on Mar 24, 2009

Anonymous

241 Answers

SOURCE: Dell Dimension 8300 - Can't Boot from XP Disk

When in doubt do without, that is remove the new hard drive cable and power, remove the DVD drive and try loading booting the XP from just this CD device. Enter the BIOS and check if the system sees the device. If it's not found in the BIOS then you'll never boot anything. Address it as the Primary device on the cable (I don't use CS) and see if the BIOS sees it.
If you get CD device seen in the BIOS then try to boot the CD in it. If it boots then power off and connect up your 40gb drive (optioned as Primary) on the other cable. Now power on as check the BIOS for the drive and the DVD device. If both are seen then boot the cd and try to load XP. After it's up and running install the other CD device as a Slave on one of the cables.

Posted on May 28, 2009

Anonymous

227 Answers

SOURCE: selected boot device is not available

I had the same issue with my dell dimension 2400. The issue I was having resulted in the connection to the drive was loose. Try taking off the side of the case, find the drives in question and reseating the plugins. My pc was quite a bit older though and i don't know if this will be your solution, but its worth a shot. You can even try installing a different cable and swapping to another power supply plug.

Posted on Aug 10, 2009

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1 Answer

LITEON DVD/cd rewritable device not reconized

Hi,

Since the system originally had another version of Windows did you run the Upgrade Advisor and
check the Compatibility Center for the CD/DVD compatibilty (and other devices as needed).

Windows 7 Upgrade Advisor - please run this now.
http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Also check the Compatibility Center (for major devices)
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
Check with the System maker and the Device maker for information about drivers for Windows 7.
(BIOS, low level chipset drivers, and other major device drivers).

-------------------------------------------
Check these :
The DVD drive does not function after you install Windows 7 - these are different Sony drives
however the same issue could be affecting your drive.

http://support.microsoft.com/kb/975270/
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/982116
-------------------------------------------------------
If the System can run Windows 7 AND there are drivers for the devices these might help :

References to Vista also apply to Windows 7.
Stage 1 : Please do all the below even if you have done some before as it is often the total
process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab -
click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL -
REBOOT this will refresh the default driver stack. Even if drive is not shown continue
below.
Then work your way through these - remember the drive could be bad, could have a loose
cable or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
Manually try this fix if the 314060 Fixit did not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs -
a Mr Fixit
http://support.microsoft.com/kb/982116

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951
CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.

Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.

===============================

Stage 2 : You could have drive issues as the CD/DVD is actually 4 drives in 1 case ( CD & DVD
burn and CD and DVD read). So it is not unusual for 1 or 2 parts to not function while the others
do so properly.

Did you complete the troubleshooter for the drive that still does not work? There are some
registry entries that the troubleshooter does not fix and those "might" be the cause.

Check with your System Maker and Device maker for both possible firmware updates and the
correct Registry entries for your drive.

These are the keys I think are the ones in question - for the CD/DVD drive sub-keys of course
as there will other sub-keys in these keys. Be sure to ask for specific keys involved as well as
the settings.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You probably can find more info here and maybe even the exact registry settings for your CD/DVD
drive from someone with the same model.

Forums - a lot of real expert help
http://club.myce.com/

CD/DVD units
http://www.myce.com/storage/
Use DevManView to locate CD/DVD in registry (be careful and make a Restore Point before
changing anything) - find the device in DevManView and then Right Click on it Open in RegEdit.
DevManView - Free - an alternative to the standard Device Manager of Windows, which displays all
devices and their properties in flat table, instead of tree viewer
http://www.nirsoft.net/utils/device_manager_view.html

Hope this helps.

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1 Answer

My daughter has a C551 NR running vista. The CD\DVD Rom stop working in Vista so I used an external CD drive to install Windows 7, works great. . I ordered a new drive upon HP recommendation 435778-001....

should recognize the cd rom /dvd unit automatically
lower picture is of the c300 cd unit
anything look different from the original ............lowest picture
CRX880A Compaq Presario C305LA C508US C551NR Optical Combo Drive CD-RW DVD- ROM

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1 Answer

Dvd not working in bios or Windows 7

It's a common problem when upgrading a OS? Is the DVD rom the only component that's missing a driver? Any Unknown Devices? Have you opened the Device Manager and looked for the DVD? In Device Manager, Scan For Hardware Changes. Not Listed? Have you done ALL your windows Updates? All the HP updates? Try the driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-58707-1&cc=us&dlc=en&lc=en&os=2093&product=3548266&sw_lang= Download the software and SAVE to a folder. Modify the compatibility of the software from Win 7, using this procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-compatibility-mode/ BEFORE YOU START, CREATE A RESTORE POINT. With this procedure: http://windows.microsoft.com/en-US/windows7/Create-a-restore-point.

Jan 13, 2013 | HP Pavilion Computers & Internet

1 Answer

My compaq presario f768wm isnt recognizing my cd/dvd rom. my camera quit working and also it says it can't find my audio output device.

Hi,
For that problem, Try first replace that internal DVD-rom drive other good internal DVD-rom drive. if not Also Detected or recognize.
Try this second solution. insert external USB type DVD-ROM. if not recognize also, Your operating system Have internal software device data corrupted. You need to reinstall operating System like windows xp, windows 7 (OS) etc.. to fix data Corrupted of operating system device for hardware software.
Please see sample external DVD-rom USB type.

Just let me know if not yet working your Compaq Presario 700 series DVD-rom Drive.
Thanks for using Fixya.

Aug 19, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

1 Answer

I need solution for this problem immediately I installed windows 7 in my PC. after that in My PC DVD RW is not working.

Was the Windows 7 installed from a clean slate or you upgraded from Vista to Windows 7? If you have upgraded from Vista to Windows 7, then this is definitely a driver problem. You can try to update the driver by going to Device Manager, check if the DVD drive is listed. Pull down the drop down list, and right click on the devices listed under DVD/CD-ROM Drives and choose Update Driver Software.
If the DVD drive came with a software bundle (e.g. Nero Burning Application) Try reinstalling these application under Windows 7 Environment.

Mar 26, 2011 | LG (GCC4521BK) CD-RW/DVD-ROM (Combo)...

1 Answer

My CD ROM's Auto-load/Auto-exe is not working. I put in CD software and it doesn't load it. I put in a DVD movie and it doesn't auto-play.

Enabling AutoPlay in Windows XPEnable through Windows Explorer

Open My Computer or Explorer
Right-click the CD-ROM drive or other drive and click Properties.
Click the AutoPlay tab. Within this section you will be able to specify all Windows AutoPlay features.

Enabling AutoPlay in Windows7 and Vista
http://www.techtalkz.com/windows-7/516004-how-configure-autoplay-settings-windows-7-a.html

Aug 23, 2010 | HP Pavilion dv6000z Notebook

2 Answers

Windows 7 Beta has deleted my DVD drive.

Do this to be sure that your dvd drive is still being recognized by your laptop. Turn on your laptop and go into your BIOS. Once your in there look to see if its listed in there. If it is then you know for sure that the laptop is recognizing it properly and that its a windows 7 issue. If the dvd is not recognized in the BIOS then what you need to do is with the power off. Take out the dvd drive completely and reseat it back into its slot. Then turn the laptop on, go back into the BIOS and see if its recognized in the BIOS now. If its still not recognized in the BIOS then that means the dvd drive is bad and would need to be replaced. As far as drivers are concerned and that you verified that the dvd drive is recongized in the BIOS, you may not be able to get drivers because windows 7 is not out for the public yet and drivers may not be available, you can always check the manufacuter of your dvd drive and go to there website to get drivers but since windows 7 is not out yet to the public your chances of getting a driver for it are slim.

Jun 04, 2009 | Gateway Computers & Internet

1 Answer

Is it a bad mb ?

If the HDD is not recognized in the BIOS, windows will not be able to install on that drive. Did you move the HDD interposer from the old drive to the new one? (t is a small adapter that plugs on to the pins of the drive.) If you did, reinstall the interposer on the old drive, ensure it still works. If neither drive functions, then you may have a bad motherboard.

0x0000007B normally occurs when you try to install an older version of WIndows XP on a system with a newer HDD controller and the XP CD doesn't have the correct driver for the HDD controller. So if you get an error like this after getting the HDD to be recognized by the bios, then you may need the HDD controller driver too.

Mar 21, 2009 | Dell Inspiron B130 Notebook

2 Answers

My cd rom drive will not recognize any cds or dvds. When I put a disc into the drive it will tell me to insert a blank disc into the drive. I have tried over ten different discs (including the one that...

what do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive

Mar 07, 2009 | Computers & Internet

1 Answer