The rest of the vacuum works fine, just nothing from the power head.
First check the little reset button on the rear of the power head. press it and see if that helps. if not unplug all connections from the hose to the wand and the wand to the head. now plug the head into the hose directly and see if that works. if it does, you have a bad connection at one end of the wand and will need to replace the wand... look on amazon for a replacement... if you want ripped off call
filter queen.
It is true that a reset button may be the problem, although that happens very rarely. The other info you gave is incorrect. Amazon is not the best choice and although a Filter Queen only dealer may be too expensive, a vacuum shop that sells and services all brands is not only the best choice, but in most cases the least expensive choice. Guessing at the problem and ordering parts online is a waste of time and money. I also should mention, If you don't support your local econmy, you will not have as many choices in the future and your local economy will suffer . Always buy local if possible.
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The most common failure is the pigtail that connects from the hose to the outlet on the front of the canister. Take it to your local vacuum cleaner repair shop and they will help you determine where the problem is. Most shops don't charge anything for this type of help.
There is an electrical connection at the canister end and again at the beater end. If the beater is not working it is mostly that this is where you problem is. You need to test first to see if there is power at the canister end and then at the beater end. If there is no power at the canister it could be the outlet or something internal. If there is no power at the beater end then that outlet, or the cord could be the problem. If you have power and that end then the problem is likely within the wiring in the beater or in the motor itself
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