Question about Samsung SF-5100 Plain Paper Laser Fax

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Samsung sf5100 fax shows "fuser error" and I cannot receive faxes but can send ok

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Kevin Cole

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The fuser unit will need to be replaced. It's possible that the heat lamp or thermostat of the fuser has failed, but getting those individual items could be difficult. The fuser unit should still be available from a Samsung repair center. Search on line for your nearest authorized dealer. You will continue to be able to send regardless of the fuser.

Posted on Dec 08, 2009

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Our fax machine says recieve error and will not recieve faxes


I presume the machine has its own telephone line. Lift the handset and make a telephone call. Can they hear you ok? Can you hear them OK? If both ok then have them ring the fax and you answer it with the handset. Can they hear you ok? Can you hear them ok? or can you hear crackle on the line or any other strange high frequency noises? If you hear these noises then your telephone company will need to clean the line. Thats usually why this problem arises. the SF5100 was Samsungs best fax in my opionion. It did not suffer from any problems except wear and tear like all machines.

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Hope this helps you and please rate me
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1 Answer

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Machine will require fuser(hot bit at rear) replaced before it will operate, take to dealer for quote or if brave and 240v happy then buy a fuser and get your tools out rip off the covers and in the back you will find fuser assy.

link to service item fuser U.S.

http://www.samsungparts.com/part_detail.asp?catalog%5Fname=Parts+and+Accessories&product%5Fid=JC96%2D01621A&search%5Fmodel=SF5100

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1 Answer

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Hope this helps and please rate me
Cheers
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