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My Samsung colour xpression keep telling this message "The door is open" and doesn't let me to copy.

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Mohan Kumar

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EPM or You can login to admin page of Printer and check more details about the error alert in homepage. Or use samsung SPDS to get more information.


SPDS Android Apps on Google Play

Posted on Jan 20, 2015

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sahoo_sanjay

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Dear
You have not mentioned the model. However you can download the SAMSUNG EASY PRINTER MANAGER which can show which door is opened. The door has a leaver which close the switch inside the printer to acknowledge the door is closed, either the lever broken or mis-aligned. You can check it with a insulated plastic knife pushing the sensor switch.
hope the above may get you some idea.
thanks.

Posted on Jan 14, 2015

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