Tonda
You need to put in the password and email address of the Gmail account you used on the phone. If service is canceled and you don't have active connection to internet it may be an issue.
If you have photos they may be backed up to your google account if you had auto backup turned on.
Short of you not knowing the requested info, you're not getting back into the phone without an external reset which will delete everything not on external memory.
Mark
Motorola Support
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