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No, we can't replace a zipper, we are here to answer questions. We're not a repair service.
You may be able to cut off the zipper and sew a new one on. It depends upon what material the backpack is made of.
if broke due to mechanism failure [not dead battery] or strap broke bring back to customer service if not due to abuse should exchange or refund but need receipt
Try going to the Timex wen site https://www.timex.com/info/Website_Help. There you will be able to contact their help line and they should be able to tell you how to get your watch repaired.
(Two years is not old for a watch, so they should have spares.)
Sure... here're the instructions - open the suitcase, then open the zipper in the modesty pouch (it is mounted on the backside of the suitcase, along its entire length), and then from in there, take out the plastic packet. In the plastic packet are labels, warranty information, AND voila - the instructions to set the combination lock... :-)
I would tell you here too:
1. Open the suitcase
2. Look at the inside back of the lock - you would see a red color tab, and two markings - A
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