If you bought the switch from Lowes, most likely it's the wrong switch. Even if it looks the same on the outside, it could be different on the inside. As for the other wire, push it into the empty slot of the switch & see what happens. There has to be 4 wires in the switch. Black usually goes to L
Testimonial: "The switch I bought was the light switch. That works fine. The switch that got into trouble is the one that controls the fa speed. It has three wires that don't color-code with anything else in the setup. It's that one which is always on at set speed now, I need wiring instructions for the little black cube that apparently controls the multi-option fan speed. Right now: wall switch on, light works )on or off with the new switch I bought but fan is on all the time and does not respond to its pull chain. Hope that helps to explain it."
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