Why cant i transfer any information from my macbook to the hard drive? It says it can only read the drive.

This cable you have is only for transferring data from one computer to another. To transfer data to this drive you must do so over the network or by loading your content onto a USB drive then connecting the USB drive up to the USB port on the WD MyCloud and using the MyCloud app to copy the data from the USB drive to the internal storage of the MyCloud drive. See the link below for more information. WD My Cloud Direct USB Transfer and SSH Access

I’m happy to help further over the phone at https://www.6ya.com/expert/matt_7e951e081251ffbc

If you can SEE the drive on your desktop but cannot modify it's contents there is a good chance it is formatted as NTFS which is a Microsoft Windows format. Mac's can only read/copy information from these drives and not write/delete/modify them. You have 2 choices, you can erase the drive and reformat it as Mac OS Extended (Journaled) (Mac/Linux only) or you can format it as MS-DOS (FAT32) which is truly cross platform but slower to read and write to from a Mac. To reformat the drive you use Apple's "Disk Utility" program in your utility folder.

If the external hard drive has been formatted on a PC in NTFS file format then the MAC cannot read data off this hard drive.
The FIX..
Connect the USB external hard drive to a Windows computer and copy your data off this hard drive to the computer.
Then format the external hard drive in FAT32 file format. (the MAC can read and write to data to and from a Windows PC)
Now copy the your data from the computer back onto the external hard drive.
Now you can connect the external hard drive to the MAC and download your data to the MAC.

If the drive did not actually fall, there is a good chance you just damaged the USB port. The jolt could have detached it from the circuit board. The case holds a normal hard drive and can be removed and placed within another case or a dock.

External Hard Disk Drives
HDD Docking Station eBay

External hard drives come in 2 sizes, 2.5" and 3.5". If you get the case be sure you get the right size. The dock accepts both sizes.

It's probably formatted to the wrong filesystem; Macs prefer HFS+, Windows prefers NTFS, but they both can read and write FAT32. I'd recommend using the Mac's Disk Utility application to reformat the drive to be FAT 32 (but be careful, this will erase the external hard drive, so back up first!)

at this point it sounds as though the drive itself is corrupted It is very difficult to try to get the data off once this happens and so there are data recovery places which charge into the thousands to do this.

you just mite have no more room on your macbook. if you do then it also could be that the files are protected or cant be read by the system. try to open up the files on your memory stick and copy and past or drag and drop see if that dose any different effect.

some things coming to my mind are
1) the hard drive doesnt have mac partitions
2)the hard drive is not correctly formatted
3)the rom chip on the pcb lost information
4) the drive corrupted one of its firm ware modules usually the ata module.
if you cant solve this problem pm me.

datarecoveryfactory.

Has it only just stopped working or has it been unable to work from the beginning? Are the files you are trying to transfer to the Hard disk already in use? I would recommend reformatting the hard drive. Formatting will put the hard drive back to it's original state. It will wipe all the data though, so make sure you back it up first. If that doesn't work then I'm not sure. Macs are not usually prone to viruses.

The hard drive was originally formatted for a PC and I was using it with Mac products. I had to delete all the information on the hard drive so that I could reformat the external hard drive to work with my Macbook Pro.