Question about SanDisk Sansa c150 MP3 Player

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Sansa c150 my sandisk freeze

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My sandisk plays radio fine but when I listen to music that I loaded from cds it will freeze up after 3 or 4 songs. sometimes it will play 10 or 12 then freeze. can this be fixed?

Posted on Sep 11, 2009

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Wait till it runs out of power then charge it. It should charge up normally.

Posted on Sep 05, 2009

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Take out the battery and then put it back in and try turning it on.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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1 Answer

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You may have downloaded the wrong firmware.... Firmwares- Version 1 Version 2
Download the correct version or else it will render your device useless.
Version can be found on the back plate at botton right..

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I cant play my music because it freezes when I select it


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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Yes, it sounds like its faulty, even if its not, why take the chance when you can just return it. Depending on where you got it, you should be able to return it for a swap. Just make sure you have your receipt. Most places will require that you have it.

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You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
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2 Answers

Turning on but freezing at "sandisk"


Press and Hold the Power Button for 20 sec for a Power Reset of the device
Turn on again the Player so you can check if the player still freezes..

If the player still freeze what I would recommend you to do is to update the firmware on the device...just follow the link below...

http://sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly...

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