Question about Kenmore Elite 45986 Front Load Washer
I select the wash I want, I click and hold down the start, and usually the door locks and you hear it click. My washer doesn't lock 1 out of 7 or 8 wash cycles. I open the door to make sure nothing is in the way or blocking the latch but nothing. I tried unplugging it for 5-10 minutes and starting all over but nothing. I get an error code dL and then F, flashing back and forth and beeping sound. I've had this problem since a couple of months after purchasing it from Sears and have called numerous times for help but even though it's warranty for a year wasn't up, they told me they would charge me over 70 dollars for a technician to come to my house and look at it. ?? Can someone help??
If your washing machine is still under the manufacturers warranty I don't believe Sears should be charging you anything for the call. But, if you wish to steer clear of that mess and repair the washer yourself, I can give you some advice. The problem is your door latch assembly. The "Fdl" displayed is a failed door latch error code. If it is occurring intermittently right now, you are simply going to buy some time before it eventually goes bad. When it does, the washer will not run. The part number is 1094190 and costs about $50. Just to be sure, post back with comments as to your model number (located along the door frame opening) and I will research to ensure the part number is correct. The latch assemblies have not changed over recent years and are interchangeable between model numbers. If you still wish to repair yourself, I can also give you step-by-step instructions. It is not a difficult repair, but it is a little tedious. Let me know. I hope this helps you.
Posted on Nov 12, 2007
Thanks to all! The lose wiring was the culprit. Saved me hundreds!
Posted on Jun 07, 2009
I took the lid off and found the blue cable from the door latch to ciruit board at the back. My connection was loose. I reseated both ends.
It works as expected.
Posted on May 12, 2009
I too had the door latch fail (DL4) erroe code. I noticed that the door is beginning to sag a bit so I check the switch actuator alignment and it was in fact misaligned. I repositioned the door actuator and then tightened the star screws. I also tried to shift the door up and then retighten the entire door. It still is a bit low but at least I can get it to work without the error code.
Posted on Sep 07, 2008
I checked all wiring connections-and it works now!!!!!!! Thank you!!! I wish I had done that before replacing the door latch, but was still better than waitng for 2 weeks for the sears repair person to come out. Who knows how much time and $$$ that would have been. Plus I now know my washer inside and out!
Posted on Aug 21, 2008
Its simple,. replace the door lock assembly cost around $72 for the part and here is how its done. you tube link, http://video.search.yahoo.com/video/play?p=how%20to%20replace%20door%20lock%20on%20a%20kenmore%20washing%20machine&tnr=21&vid=4834879638995091&l=216&turl=http%3A%2F%2Fts4.mm.bing.net%2Fvideos%2Fthumbnail.aspx%3Fq%3D4834879638995091%26id%3D0b376392a651ff9c05f6277d5a1be61c%26bid%3D1XZ31MOpga4AoQ%26bn%3DThumb%26url%3Dhttp%253a%252f%252fwww.youtube.com%252fwatch%253fv%253d_SjU6k5bpSs&rurl=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D_SjU6k5bpSs&sigr=11a5p12vq&newfp=1&***=Front+load+washer+door+lock
Posted on Jun 06, 2012
I took it apart about 3 times before I did a final repair, 1) checked and cleaned all door latch contacts put it back together, worked good for a few weeks and then the same problem
2) took it apart replaced the door latch assembly, worked good a few weeks and then the same problem
3) took it apart again when it wasn't working movet the connectors on the computor board and it worked, removed connectors one at a time until I made the problem come back exactly as it was, cleaned all contacts and tightened connections, worked great for about 2 months and then the same thing
4) took it apart again, removed te two connectors that come from the door latch assembly and soldered the wires one at a time directly to the edge of the computor board( no more slide on connectors ) except for the heavey gage power wires withe the 1/4 inch slide on connectors, I left those alone, its been a few months now
life is good again
Posted on Apr 17, 2010
Loose connection for me as well. I have a Kenmore HE4. See picture below. I had the unit connected to power, and when I unplugged this green connector, the power disconnected and reset the washer. When I plugged back in, power was good and the error message was gone. Hope this helps.
Posted on Feb 25, 2018
What you are all dealing with is a design problem on the printed circuit board. Sometimes reseating connectors will help because over time, some slight corrosion occurs and a high resistance condition at the plug makes the problem on the board worse. Try everything before you spend money, however.
The real problem is that one of the relays that controls the door lock is undersized for the load. Over time, the relay's contactw will start to burn, and soon thereafter, the door latch will not work. Many folks replace the door latch and have success because the newer one will run smoother than the used one. Until a few months later when it too doesn't run perfect.
There is a good photo tutorial at this location that I just found, and it got me running right, but only after spending money for now two door locks.
Look here: http://adsisecurity.com/KenmoreWasher.htm
Posted on Nov 20, 2011
Roadsign does nail it. Same problem, re-plugging in the connectors found after removing the top cover (unplug, remove the 3 allen screws in the top back of panel, push back and lift) I still need to replace a part but at least I don't have dirty laundry festering in there.
Posted on Mar 22, 2010
Im assuming that the part number youve mentioned is for the new door latch assy?? Unfortunately the problem could also be in the Main CCU. Ive had several of this design have intermittent door lock codes and not lock the door....It was the CCU in most. This washer should have a full years warranty for parts and labor. Perhaps the sears people didnt understand its still under warranty. I wouldnt want for you to waste your money on the door latch if it is the Main computer. Also you may want to remove the top of the machine and check the wiring connectors going to and from the CCU and the latch.
Posted on Nov 25, 2007
SOURCE: sears kenmore elite he4t
Shaking is caused by poor distribution of clothes causing an imbalance. Try the machine empty. If it works well, be aware that you'll have to redistribute your load to stop the shakes.
Posted on Dec 31, 2007
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