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Password Was Forgotten ¶ If you forget your Kurio log-in password, you will not be able to get past the lock screen. The only solution is to perform a factory reset. Performing a factory reset will erase everything on the Kurio and return it to exactly how it was when you took it out of the box. To perform a factory reset, unplug the Kurio and turn it off by holding the power button for 5 seconds until the screen displays "Power Off, Shutting Down..." Once the device is off, press and hold the volume down button and power button at the same time until the screen lights up with "KD Interactive." Release the power button, but continue to hold the volume down button until the "DROIDBOOT" screen appears. Then, navigate to the "RECOVERY" option and select it by pressing the power button. This will prompt a new menu, from here select "Wipe Data / Factory Reset." Your Kurio will go through a long restart phase and then welcome you to your new Kurio
To perform a factory reset, unplug the Kurio and turn it off by holding the power button for 5 seconds until the screen displays "Power Off, Shutting Down..." Once the device is off, press and hold the volume down button and power button at the same time until the screen lights up with "KD Interactive."
To factory data reset a kurio 7, Click settings Scroll down to Backup & reset Click Facotry data reset
Click Erase SD card to erase an SD Click Reset tablet -
you should hold down the volume + and power button for 3 seconds or so and it will take you to a screen that gives you an option to erase data/reset to factory (3rd in the list I believe), use volume to get to that and press power. After it comes back up you will use the first one- reboot- and press power again. This will wipe everything out and you have to reset all apps, etc.
You can perform a reboot by holding the volume + button and power button at the same time. Release the power button after 5 seconds but keep holding the volume + button until a screen appears with options. Press the power button to select reboot. Next you will have to scroll down using the Volume + button again to highlight yes and press the power button to select. If the reboot does not work, you many have to perform a factory reset using the same steps except you have to use the volume + button to scroll down to the factory reset option. Hope this helps.
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