Fisher and Paykel GWL11 Top Load Washer Logo
n
neville fishlock Posted on Dec 27, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Cold water valve not working. have checked that water is at outlet of cold water tap. Can you help? thank you

Have checked that water is at outlet of cold water tap

3 Answers

doug cain

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 7 Answers
  • Posted on Jan 08, 2015
doug cain
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Dec 23, 2008
Answers
7
Questions
2
Helped
16644
Points
11

I had the same issue. To do a quick fix, if you want to use cold water for the wash, just swap the hoses at the back of the washer (cold to hot and vice versa) and select hot water for the wash cycle (it will be cold water). Make sure you shut off the water at the wall prior to doing this, and then leave the hot off. You can order the valve here (www.genuineapplianceparts.com) , and you will find that it is a fairly easy swap, with basic mechanical skills. The valve is your most likely failure. I actually swapped the valves inside the machine for a few weeks and then only washed in cold water during this time. You will also find schematics when you remove the cover that will assist you in seeing the way your washer works. I have replaced many parts over the years on my GW11 using this site and that schematic sheet.

Good luck! 420238P Fisher Paykel Cold Water Valve GWL11 IWL12

Paul P

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Filmmaker:

Uploaded 5 video answers.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Fisher and P... Expert 80 Answers
  • Posted on Dec 27, 2014
Paul P
Fisher and P... Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Filmmaker:

Uploaded 5 video answers.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jul 03, 2013
Answers
80
Questions
0
Helped
61409
Points
218

Water Valve Test
When in Diagnostic Mode, the WASH TEMP UP button turns the hot water valve on. The Hot LED is on when the hot valve is on. The WASH TEMP DOWN button turns the cold water valve on. The Cold LED is on when the cold valve is on.

DIAGNOSTIC MODE
Turn the power on at the power point but off at the machine. Press and hold the WASH TEMP DOWN button and then the POWER button until the machine gives 2 short beeps and lights up. Release buttons when the beeps indicate diagnostic mode has been entered.

There maybe up to 3 filters cold water line. There is sometimes 1 at each end of the water hose itself and also in the valve which can be removed with pliers. (see picture)

Undo the 2 screws at the back of the buttons panel
Undo the connection of the valve
If you are good with a multimeter check that there is about 65 ohms resistance across the terminals of the valve. If not, then replace the valve.
Also sometimes the workings inside the valve can jam shut so replace the valve.


Cold water valve not working. have checked that wa - section-yxjxvmudt2qshubi3ukncty0-2-0.png

Ad

Chris Calvert

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 4 Answers
  • Posted on Dec 27, 2014
Chris Calvert
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Nov 16, 2013
Answers
4
Questions
0
Helped
2126
Points
11

Based on personal experience it will be one of these probably in the order or most likely first -
1. faulty solenoid controlling water inlet - replace
2. blocked inlet filter just before the inlet solenoid - clean
3. cable come unattached (actually most likely last BUT easier to check) - reinsert
4. fault in logic board - usually replace with recon unit
5. other sensor has failed - find service manual and trace

5 Related Answers

A

Anonymous

  • Posted on Aug 26, 2007

SOURCE: Fisher&Paykel Smart Drive 601 Both Hot and Cold Water Fill very slowly

Hey there. I've had the same problem recently. It would fill slowly, and then after a while, it wouldn't fill at all. So I got some a new valve. it cost about $NZ30 delivered. You'll need one each for hot and cold. You can get parts from http://www.primedistributors.co.nz/. I think the part you need is 426142. you can check an image of it on the website. Good luck.

Ad

eje006

  • 2 Answers
  • Posted on Jan 27, 2009

SOURCE: Slow fill on cold water/Fisher&Paykel GWL11

Assuming you have already done what you said you have done, now it is time to do some real troubleshooting.(Dont worry, if you have gone this far you'll be able to do what I'm going to tell you)

First take the lid off. To do this, open it, and lift up on one side, it should come right off. Now take the control panel cover off. There are two screws on the back side of the washer holding it on. You'll need to wiggle it a bit to get it off. Once the cover is off you should find a plastic bag with a "service" sheet in it. The service sheet explain how to put the machine into the "Test Mode". This is very easy to do and will allow you to check out all functions. One of the test, allows you to check the cold water inlet valve. Assuming your water pressure is good and you have indeed cleaned the screen filter going into the machine you will most likely find that the cold water valve is not opening all the way and will need to be replaced. If your handy with a phillips screwdriver you only have two more screws to take out and the valve assembly will come right out.
Don't think you can swap out the hot water valve with the cold water valve. Fisher Paykel, clever as they are made sure you can't do that. One is a proportional valve and the other is a digital valve. They both look identical but they are not!
If your going to do the repair yourself (you've come this far, why not see it through to conclusion), be sure when you call Fisher/Paykel to order the cold water inlet valve that you give them the serial number of your machine to be sure you get the correct part.
Good Luck!

Anonymous

  • 144 Answers
  • Posted on Mar 25, 2009

SOURCE: Fisher Paykel GWL11 Cold Water Not Flowing

you can swap the hot and cold valves over and see if this fixes the problem as it sound like your cold valve is faulty but not the hot valve.

Cheers

Anonymous

  • 86 Answers
  • Posted on Aug 10, 2009

SOURCE: Fisher/Paykel GWL10US washer. Blinking hot and

When they say replace the valve There,s a very good chance the diaphram is the valve is purferated or split (common Problem).But you can Remove the coil from this & with pointy nose plyers you can unscrew the top & inspect the diaphram If it,s ok give us a bit more info Hope this helps.Cheers.

Edward Jennejohn

  • 244 Answers
  • Posted on Sep 06, 2009

SOURCE: Same smart drive 601, water will stop geting in after a few secon

if you mess with any of the electrical, or electronic components- UNPLUG the washer!!
not being familiar with this model- i can say that sometimes a small article of clothing can get into the pump and effect the drainage. water in is usually controlled by solenoids- 1 for hot, 1 for cold. depending on your temp. setting. if you have 'hard' water at your home, and an old water heater, mineral 'chips' can build up in the filter at the hot water side of the valve, and possibly the cold water side. turn off the water supplies to both sides and remove the hoses and check for clogged filter screens.
if they're cruddy clean them.
You also may have a loose or corroded electrical connection to the ground side of your inlet valves. this usually involves removing the back panel of the machine.and examining the wiring to the water valves. UNPLUG the washer!! If you don't have a Ground Fault Interrupter (GFI) in your laundry room, then i advise you have one installed!
hope this helps!

Testimonial: "clear and frienndly"

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Plumbing in water supply to fridge.

if this is for ice maker this is how its done. run the line through the floor in back of fridge to a cold water pipe. closest to where fridge sits.
  • Turn off the cold water supply to the pipes.
  • Attach a pipe clamp to the cold water pipe.
  • Screw a packing nut into the cold water pipe. Turn the packing nut until it punctures and taps into the pipe. Attach ¼-inch copper tubing to the outlet valve on the packing nut using a compression nut. Make certain the valve is closed before you secure the packing nut.
  • Attach the copper tubing to the intake connection using a compression nut. to back of fridge,
  • Turn on the cold water supply.
  • Turn on the outlet valve on the packing nut.

  • the kit should have directions with it. good-day !
    0helpful
    1answer

    I have just purchased the WFS1275CD Whirlpool front loader and found that it periodically stops and a message comes up to say the tap is closed (hot water - but there is no hot water outlet on the machine)...

    Hi from retired Englishman in SW France,

    Sorry but, because of the confusing message, I am unsure- is this is a cold fill only washer- or a hot and cold fill but with a cold water feed only (into a 'Y' piece)?

    Here are my pre-typed notes on what I call 'poor cold fill'!

    If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(

    If this has assisted you please consider a 4 thumbs up for the rating.
    Thanks and good luck,
    John C
    0helpful
    1answer

    Cold water connected but only the hot water works. rinse cycle not working at all.

    Hi from retired Englishman in SW France,

    (check these things but for 'cold' only!)
    Rinse uses cold only so it will not work without the cold water.

    If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(

    If this has assisted you please consider a 4 thumbs up for the rating.
    Thanks and good luck,
    John C
    1helpful
    2answers

    Machine will not fill with cold water. Hot water runs in, but no cold. We have checked screens, connections, water flow.

    Hi from retired Englishman in SW France,
    Having carried out all of the checks below (?) the problem is symptomatic of a malfunctioning cold water control valve. Sorry but it needs a service call ;-0(

    If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning cold or hot water control valve.

    If this has assisted you please consider a 4 thumbs up for the rating.
    Thanks and good luck,
    John C
    0helpful
    1answer

    On the regular cycle for Bosch Nexxt 500 series, during the warm or hot cycle the washer interrupts the cycle with error code "E02" and stops washing . . . how can I fix this? I've made sure the door is...

    If the unit is fed by both hot and cold it is possible that the single hot valve or one side of the double cold valve is not operating. Maybe a silly question but could one of the taps have been turned off inadvertently?
    The other possibilty is that the pump filter or outlet hoses are blocked and the machine cannot empty the detergent water ready to refill with clean rinse water. To test the cold valve put the w/m on a cold wash cycle, open the drawer and check the water flow. To test the other part of the same valve, put the w/m on the rinse cycle that would take the softener or a wash cycle with prewash. Test hot valve by selecting the hottest cycle usually 90 or 95 degrees, check water flow thru drawer. Hope this helps.
    0helpful
    1answer

    Cold water runs hot even when hot water valve is turned off.

    check to see if the cold tap is connected to the cold valve on the machine and the hot tap to the hot valve. on the machine it will have cold or c for the cold valve and hot or h for the hot valve. please reply if you need further help.
    1helpful
    1answer

    Hi! My hot water taps from the wash hand basin and mixer bath has low pressure. I`ve got a combi boiler in the first floor. Can I install a single impeller pump connected from the hot water outlet from the...

    In a word no. Combi boilers work on balanced pressure.ie the mains cold supply to the boiler should be around 1 bar minimum which would give a hot water pressure of the same 1 bar. Assuming the cold water pressure is fine, it sounds like you have a restricted flow on the hot side. If you live in an area with water problems the hot water systems pipework calcify over time effectively reducing water flow. Unless any flexi hoses are kinked, check if there are any filters in the appliances that may be blocked.Also check all valves are fully open and if possible check if there are any restrictions at the valves. Failing all that and the taps are in good order it is possible to fit a pump before the boiler but this may only be a temporary fix overall.
    Apr 04, 2010 • Plumbing
    0helpful
    1answer

    No water coming out of carver cascade water heater

    is the cold side hooked to the cold side if not you will be feeding the unit backwars making it to where the cold is just comming across the top of the tank, check the dip tube also, this makes the cold water go to the bottom and push the hot out of its outlet,, how many faucets are involved, if just one might want to check the cartridge to make sure it is working properly
    1helpful
    2answers

    Water is not filling up.

    turn off water
    disconnect fill hose from tap
    examine screen inside hose end for 'muck' blockage
    clean screen
    reconnect hose
    test washer
    if no fill
    replace water solenoid valve

    note: cold water valve fails first, it gets most use,
    if only using cold water, you can simply swap the hot and cold hoses at the tap, and swap the hot and cold electrical connectors on the solenoid valves, the hot solenoid is no the cold one and the washer can be used, cold only, for about as long as it has operated thus far..
    0helpful
    2answers

    NO cold water function here, all others fine!

    check you have cold water present by cracking open the fill hose and see if a squirt comes out. (you may have the tap turned off by accident) put on cold fill and listen close to the water intake. you should hear a low humming noise which is the valve energised. if not, probability is that the cold water valve is open circuit
    Not finding what you are looking for?

    392 views

    Ask a Question

    Usually answered in minutes!

    Top Fisher and Paykel Washing Machines Experts

    Mike Cairns
    Mike Cairns

    Level 3 Expert

    3054 Answers

    ZJ Limited
    ZJ Limited

    Level 3 Expert

    17989 Answers

    Brad Brown

    Level 3 Expert

    19187 Answers

    Are you a Fisher and Paykel Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...