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Bruce Horsfield Posted on Dec 22, 2014
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The blue light keeps flashing on and off on my Seagate 4Tb XHD. It won't show up on the finder as connected. What causes that?

Changing power and USB cables, switching on and off, but the blue light keeps flashing

1 Answer

HFCoombs

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  • Expert 98 Answers
  • Posted on Dec 23, 2014
HFCoombs
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Follow these steps:

  1. Make sure the computer and external hard drive are powered on.
  2. Safely remove the drive from the computer (if possible).
  3. Disconnect the external drive's USB or FireWire cable.
  4. Disconnect the power supply plug from the external drive.
  5. Power off the computer.
  6. Disconnect the computer's power supply cord for 60 seconds.
  7. Reconnect the computer.
  8. Power on the computer.
  9. Connect the power supply to the external drive.
  10. Connect the drive's USB or FireWire cable and check for detection.
If that does not correct the behavior, and if the drive is also not detected by your computer, the blinking light is probably a symptom of a larger problem. If those steps do not return the drive to correct function, it is very possible, even probable, that the drive has failed and needs to be replaced

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