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I have an email account [email protected] which i am unable to access on my new PC can you tell me what to do there must be many emails that i cannot get access to pleae help
If this doesnt work -
Go onto your previous computer and see what programme you previously loggin in with and the exact username and password and retry.
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Go to reset your password and enter your email or username. If you're still having difficulties accessing your account, call us on +443442 411 280. Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers.
Since you change your server you may need also to change mail server for your Pipex and the only way to make this work is to contact your Email provider and ask them for the new settings for your email so you can use it with your new broadband...
Unless you use a 3rd party email address like gmail or hotmail then when you stop paying the old provider any email addresses that they supplied will simply cease to exist and will not be accessible. So you need to set up a sky address (or gmail) and tell everyone what the new address is. You can still use the old address as a login id, for example with shops, utilities or ebay, but you will need to log in to each account and change the email address to the new one if you ever want to receive emails from them or to recover the account when you forget your password.
NO! Nio if you had a virgin address [email protected] or whatever. once you switch to another carrier your emails are rejected back to the sender until you advise them of your new address [email protected] or whatever.
If your addres was like [email protected] then it doesn't matter what carrier you have as you are dealing with webmail that can be collected by any new carrier via an email client like Express or your choice of email clients.
the pop3 and smtp settings are what your email program and service provider uses to determine where the email goes and comes from (that is its simplest explanation) for eg my sky.com pop3 email settings are pop.tools.sky.com and smtp.tools.sky.com you put this and other information into the settings for accounts in your email program
Applogies for the copy and paste, but it's rather long winded to type, but sky tools is not the email setting, see below:-
1.Open Outlook Express, click Tools then select Accounts 2. Click the Mail tab, then click Add and select Mail 3. The wizard will start. Type in your name then click Next 4. Enter your email address then click Next 5. Leave the My Incoming Mail Server is a POP3 Server drop down box as POP3. In Incoming Mail Server enter: pop.sky.com (all lowercase, no spaces). In Outgoing Mail (SMTP) Server enter: smtp.sky.com (all lowercase, no spaces). 6. In the Account Name Box enter the first part of your @sky.com email address (everything before the @ sign). In the Password Box, enter the password for your @sky.com email account, then click Next. 7. Click Finish 8. To complete the acount creation process click Tools then select Accounts 9. Click the Mail tab, then click Properties 10. Click the My server requires authentication box to place a tick inside. Click OK 11. Repeat the above process for each mail account you want to set up, including sub accounts. Each sub account will have a different email address and password. If you're having trouble sending email from Outlook Express (or other email software), it may mean you need to switch on SMTP authentication.
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