I am returning it to the shop because I assembled it before realising it was a cool tower and not a hot + cool tower. If I can't disassemble it I am stuck with it. Seems like a design fault as I am unable to find any lock releases apart from the one on the base.
I've included our Getting Started guide for AM07 below. To disassemble it, you would just need to reverse these steps. To remove the loop amplifier, hold the main body firmly and twist
the loop amplifier anti-clockwise to unlock.This may be a bit stiff if the fan is brand new and hasn't been disassembled before.
I hope this helps, but if you need further guidance from our experts, just give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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How to clean your Dyson Cool AM01 or AM06 desk fan, AM02, AM02 Living, AM02 Mini, AM07, AM07 Living or AM07 Mini tower fan, or AM03 or AM08 pedestal fan.
Your machine may differ to the one shown in the video, but the process for cleaning it will remain the same.
IMPORTANT: Please turn off and unplug your Dyson Cool fan before cleaning it. We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Cool fan as this could cause damage not covered under guarantee.
How to clean your Dyson Hot + Cool AM04, AM05 or AM09 fan heater.
Your machine may differ visually to the one shown in the video, but the process for cleaning it will remain the same.
IMPORTANT: Please turn off and unplug your Dyson Hot + Cool heater before cleaning it. Allow it to cool for 1-2 hours before cleaning if the heater has been in use.
We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Hot + Cool heater as this could cause damage not covered under guarantee.
How to assemble and use your new Dyson AM09 Hot + Cool fan heater. Adjust the power and oscillation, choose between diffused or focused modes, set the target temperature and sleep timer, and store the remote. The sleep timer can be set between 15 minutes and nine hours.
How to assemble and use your new Dyson Cool AM07 Air Multiplier tower fan: adjust the power and oscillation, set the sleep timer and store the remote. The sleep timer can be set between 15 minutes and nine hours.
If you've returned your AM04 or AM05 heater to us for the engineering fix following the recent voluntary recall, we'll have it back with you as soon as we're able to. Our aim is to retrieve, fix, clean and return all affected heaters as quickly and painlessly as possible - this is free for all affected Dyson owners.