How do i clear jammed cutter blades

Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

if you can hear the motor working but the paper won't pull in and shred then you broke a tooth on the plastic gear. This happens when you try to shred too much at one time. It happened to me but I couldn't find a plastic gear or the company to replace the gear. I liked the machine so I made my own tooth with DEVCON home plastic welder. With a little ingenuity and some tools you could try to fix it. Or like someone said buy a new shredder

Cutter blade may have some receipt paper jamming its movement. It is not a very powerful motor and easily jammed. Open the top and look closely for little cut pieces of paper. Clear out all the pieces and try to blow it out with canned air. Reboot system and check printer settings to make sure cutting function is set. Give it a try.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and poke at any compressed paper wrapped around the blades - can take a while.
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.
If all else fails, contact the maker

A staple or paper clip has jammed the cutter blades.
If there is a reverse switch then reverse to free the cutter blades and remove these objects.

Cutter unit having press & release system, by mistake its released, it might be fallen in paper bin.. You can see there is a cut at right side near blur lever,pull cutter bush up to there & load the cutter into cutter bush. Once hearing click sound manually confirm its fixed properly or not.. once its confirmed, push cutter in to park area, power on the printer..

Try running a good sized thickness paper thru it to clear out the cutters.
Sometimes when they jam some residual paper is left in the space between the cutter wheels and causes the paper to feed askew...
I use the cover from old phone books.

1. • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers.
     
   • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.
     
   • 3 Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
     
   • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.
     

Can you hear any humming? Blades or motor may be jammed. Can you get the top off? Most likely there is paper jammed in the cutter asm. You may have to manually turn the motor in reverse to pull the paper out.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.