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Your problem is that the manual is wrong when it tells you to press "Answer On" and then go through the select greeting process. You actually need to press the button under the line number for which you want the greeting selected. For example, press the button under line 1, then select Mailbox, then select greetings. Panasonic needs to change their manual.
The greeting is from the voice mail not your phone.
Logging In To a Mailbox From Your Own Extension
1 - Feature 981
2 - Pswd: Dial 4-digit password (default is 0000)
Follow prompts to change your greeting. They are: ADMIN, then GREET and then RECORD.
When done hang up or push RLS. I have installed several of these systems.
Feature 983 with a password of 1020000 this is for 3 digit extensions numbers add or delete 0 between 1 & 2 according to extension length and the last 4 digits is the voice mail password. Choose option AA, then Greeting twice, enter 1 for greeting number most likely day and 2 for night. Also check greetings 3 & 4. Check the soft keys and you will be able to REC - Play - and OK. When finished press the RLS button. Hopefully this is helpful.
If you have the manual or the setup guide, the instructions for reviewing what each button is programmed for and then simply deleting that option.
This should be the same phone: http://t7316e.com/userguides_manuals.html Press the logo button- *- 0 then the button you want to check. When you reach the one for the disconnected extension, delete it. or delete the answering machine option by scrolling through your menus. it may just be easiest to delete button and reprgram later.
Recording Company Greeting
1 Press FEATURE 9 8 3 The display shows
QUIT RETRY REC
2 Enter 1 0 2 0 0 0 0
3 Press OK The display shows
MBOX AA OTHR
4 Press AA The display shows
5 Press GRTG The display shows
6 Press GRTG The display shows
7 Enter Greeting number "13" (for holiday recordings
8 Press OK The display shows
RETRY PLAY REC
9 Press REC
10 At the sound of the tone record the greeting. Greeting: "Thank you for calling (your company name)..........."
11 Press OK to end your recording. The display shows Accept Greeting: RETRY PLAY OK NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY
12 Press OK to Accept the greeting
To program to play 1 From Step 12 press * 2 Press Table
Auto Atdt Admin
GRTG TABLE LINES3 At Grtg table: enter 1 4
Retry OK 5 Press OK 6 Press OK again @ AA menu prompt 7 At Morning: 1 press CHNG to whichever new greeting you recorded CHNG
NEXT 8 Continue by pushing next through all times 9
CHNG PLAY NEXT 10 You should note which times had which greetings to change back after holiday 11 After you change all the times Morning Afternoon Evening Non-business press Release ------------------------------------------------- This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.
Simply hold down to greeting button for around 5 seconds and it will tell you to record you new greeting. To stop greeting recoding after you finished speaking then just push play. Listen to your new recorded message.
Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).
I was told by an AT&T rep that the auto attendant can forward calls to another 984 phone to leave messages for that person. Your original OGM (out going message) on the designated Auto Attendant phone should state greeting and the names and the extensions. The caller presses the buttons for the person they want to reach and their call is forwarded to that extension. That extension, if unattended, will have an OGM telling the calling who they have reached and to leave a message. This feature can only transfer calls to other 984 phones only.
followed by your passcode (usually 1234)
Then press next till you find Mark
Press Shift then the button under Clr
Then enter the name so for Claire start with 2 and swing the jog button round till you get a C, then press 5 and swing the jog button round till you get an l etc..
If you make a mistake press Transfer
Then when you've got your name correct press Auto Dial.