Had problem with printhead, called in and got new printhead. have installed it and placed ink cart.(s) back in and pressed calibration and now saying error code 3806

How do I install a new printhead in my all-in-one printer? To replace the printhead in your all-in-one printer:

1. Make sure the printer is on.
2. Lift the printer access door and wait for the carriage to move to the access position.
   
   NOTE: For ESP 3250 and ESP 5250 all-in-one printers:
   • On the printer control panel, press Home.
   • Select Maintenance, then press OK.
   • Select Install Ink Cartridges, then press OK.
     If "Install Ink Cartridges" is not an available selection, upgrade the firmware.
   
   
3. Remove any paper that may be loaded in the printer.
4. Remove the black and color ink cartridges and set them aside.
5. Remove the existing printhead:
   
   • For ESP Series Printers, unlatch the printhead by lifting the latch in the center of the carriage.
     
     
     
   • For 5000 Series Printers, unlatch the printhead by pressing the button in the upper-left corner of the carriage.
     
     
     
     
6. Lift the printhead out of the carriage.
7. Remove the new printhead from its bag.
   
   CAUTION: Do not touch the copper contacts on the printhead, as this may damage it.
   
   
8. Remove the plastic protective shields.
9. Place the new printhead into the carriage.
   
   
10. Push firmly against the target label of the printhead until you hear a loud snap.
    
    
    
11. Insert the color ink cartridge into the printhead and press down until you hear it click into place.
12. Insert the black ink cartridge into the printhead and press down until you hear it click into place.
13. Close the printer access door.
    
    The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer.
    NOTE: ESP 3 all-in-one printers do not require calibration.

IMPORTANT: Be sure to use KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. You can purchase KODAK Ink Cartridges from the KODAK Store.

Unlike most printers where the print cartridge and printheads are attached and sold together, the ESP 3 has a separate printhead from the cartridges.

Remoe both cartridges. Then look at the place where the cartridges sit. There is a latch you push down in the back. This will release the printhead to allow it to be removed.

Remove the print head

Take a cotton swap and a little alcohol and clean the printhead of all ink. Repeat this until it is totally clean.

Make sure the printhead is dry and clean of all ink and alcohol.

Replace the printhead.

Place cartridges in and test.

If this does not work, then you need a new printhead for this printer.

here is an example of how to remove and replace printheads for thsi unit.
http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf

to gt a new printhead you must contact kodak
http://www.kodak.com/go/contact

probably as expensive or almost as expensive as a new printer.

The seperate printhead from the carts are why kodak can have their ink so cheap. Those other brands cost that extra 15-20$ for the attached new head with each cart.

to resolve the problem try to clean the printhead first, to clean the printhead just press on the menu button, select clean printhead, select deep clean.
After you clean the printhead try to re-calibrate the printhead, just go back to the menu the select calibrate printer then select print calibration page. Once you have the calibration sheet, place it on top of the scanner make sure that the blue arrow on the printout is pointing on the yellow arrow located on the top corner of the scanner glass then press on the start button to scan the calibration page. Once the calibration is complete try to make a test print, just go back to the menu then select print demosheet then press ok. If this will not correct the problem you need to call their technical support hotline

Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

Try pressing copy and cancel at ocnce. Or, call 1.800.421.6699 for kodak.

Most likely your print head is clogged, there are 2,00 some nozzle's in it. If the printer is not used for a moderate amount of time the ink can dry up and cause a clog in those nozzle's. You can try taking out ink carts, powering down with ink carts out. Unplug the power wait a few seconds with out power, power back on, wait for missing ink cart prompt, put ink carts back in close access door, wait for it to get done making noise then proceeed in doing a printhead clean from the main menu, or homecenter->?->maintenance. Then after that do a calibration, print a demo sheet to see if there is any improvment. The printhead clean pushes ink through the nozzles to try to clear clogs. The calibration scans those nozzles to see which are avalible to use, and makes sure that all the avalible nozzles are being used. If this does not fix the problem you most likely need a printhead but you will have to call kodak; as they are not avalible in stores. Also you can try updating your firmware from kodak home center, or www.kodak.com/go/downloads

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.