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KV-32FS13, Unable to change channels.

I have a 32'' Sony Trinitron. Model KV-32FS13

None of the buttons on the television will work--only the power button; and the television will not recognize the remote. I unpluged the T.V. for a period of time and still will not work. However, when I turn it back on, the standbye light flashes 11 times before it comes back on. For some reason, the favorites box likes to appear and ocassionally dissappear and come back on. I'm pretty handy; so, I would appreciate anyone's help.

Thanks

Posted by Jess Saenz on

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Jess Saenz

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I found online that these televisions have a problem with the button panels shorting out. I pressed all the button on the television; when I would press the buttons, the favorites screen would appear. I'd press it again and it would dissappear. This would work for all the buttons except for the menu and the button below it on the bottom of the T.V. screen. I took off the back of the television and looked at the circuit boards. I removed the wire connector fot the top button panel, from the main circuit board, and op checked to see if the television would change channels with the remote. NOPE. So, my only other option was to pull off the little rectangular buttons from the circuit board for the bottom of the T.V. If it didn't work I was going to throw the T.V. away anyway. I know it sounds crazy, but it worked. I don't know how much it would cost to have someone troubleshoot and replace the pieces, but I'm not worried about it. I can still change the channels with the top buttons and adjust menu options with the remote now. The buttons that didn't work, the menu and *, the piece was corroded. However, just breaking this one off didn't work; I had to break off the piece for the up and down arrows. I'm not a specialist, but it worked for me.

Posted on Jul 11, 2009

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Anonymous

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I had the same problem with none of the front panel buttons except the power button working. So following Jess1's lead, I checked out the menu and navigation buttons at the front of the A-PC board and found that there was considerable corrosion build up (we have a little one who attempted to clean the TV with a little too much windex). Rather than ripping them out, I used a small pocket knife to remove as much of the corrosion as possible and put everything back together and problem solved.

Posted on Jul 25, 2009

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