Not clear what you're trying to say here, Pam.
If you have a question about your phone, go in person to one of their retail outlets: AT&T, Boost, Cricket, Sprint, T-Mobile, Verizon all have stores staffed with knowledgeable personnel.
Saturday's are slammed. Go mid-week, mid-morning if your schedule allows.
Good luck, Pam
Testimonial: "All I had to do was restart phone. Texts fine now."
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