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I doubt the printer will work. You need to go to properties in the program you are trying to print from to change from color to black and white, but again I doubt the printer will print without both cartridges installed properly.
It could be that the cartridge has become dry. you have to try several head cleans using the printer software and if that doesnt help then the cartridge needs to be replaced.
Hi,
This happend with some printer models that both cartirdge should be there for proper printing.in your case this may be due to that some printing you do may be in gray scale printing that type of printing use color cartridge for printing.thats why your color cartridge get consumed.so pls replace color cartridge or refiel it.
No you cannot. Each one of your cartridges is smart chipped. When this cartridge registers as empty it acts as an on/off switch thus turning the printer off.'
You need to replace the empty cartridge in order to print.
Go printer settings and check option to print only black.
Please check if your Colour Ink Cartridge is not emply. If their's ink in the cartridge then try to service your printer through the Print Preferences. Your Colour Cartridge Nozzels could have been blocked thats why your printer is unable to print in Colour.
In case if both the above doesn't work then check in the Print Preferences that you should not have saved the option of PRINT DOCUMENT IN BLACK ONLY. hope this helps , AJ
Most modern printers use some colour when printing Black and therefore will not print if ANY ink cartridge is showing as empty.
Unless your printer has a setting for using Black ink only (this is not the same as printing a black and white document), then you will need to purchase and install the colour cartridges before printing can take place. The good thing about this is that very little colour ink is used when printing black and white documents - so they should last a long time.
its ok I solved it! I didn't realise that all the photo cartridge does is gloss over the colour picture produced by the colour cartridge. I simply had to replace the colour cartridge which had run out, so now its all working perfectly!!
This is just a suggestion. I recently bought a Staples refilled cartridge and had to return it because it did not work. When returning it the Staples Rep said that 50% of the cartridges do not work and get returned. This was an astounding amount I told the rep. Means nothing to him but to you, you may need to return the black cartridge if it is or is not a refill and try it out again. Let me know if that works.
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