Question about Whirlpool GR9SHKXM Top Freezer Refrigerator

1 Answer

Water in my refrigator

Mine is a EHT201/KNR5 limited edition.I keep getting water on my bottom shelves that freeze. Is there a drain in the freezer that is plugged or what?

Posted by Hargett on


1 Answer


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 288 Answers

Yes, there is a drain that takes the melted ice (water) from the evaporator coil after the defrost cycle, and it ends up in the pan under the fridge.One of the easiest ways to clear this is to gain access to the drain pipe in the bottom where it drains into the pan. Blow air into it. This should clear most blockages. If this does not work you will need to follow the line all the way up to the top if necessary. If the line is cleared and you still have the same problem, you may have a cracked part in the drain system, or even a bad door gasket.

Posted on Nov 11, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Fridge warm, freezer has frost on back panel & is defrosting, fans work, just changed defrost thermostat, no air is moving from freezer side to fridge side, drain pan under fridge is dry

this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

May 11, 2012 | Kenmore Side by Side Refrigerator

2 Answers

Moisture in the refrigerator

What in blazes is a " wet wall evaporator " ?
Remove the food and the ice maker from the freezer ( if equiped ) . Remove the rear freezer panel . Using a hair dryer , start in the middle , below the coils , defrosting , until you see the drain hole . Use hot water to help defrost the hole . Once water starts going thru the hole , use a small hose inserted into the hole , and blow thru , to remove any unseen debris in the drain line . Use an ALUMINUM or COPPER solid wire , 14-16 guage , with the insulation completely off , and insert one end into the drain hole as far as possible without any force . Wrap the other end about 1 1/2 to 2 turns , around the black rod (defrost heater) , above the hole . When refrig goes into defrost , the heat will transfer from the heater , to the wire , keeping the hole from freezing up again .

May 21, 2010 | Kenmore 64802 Top Freezer Refrigerator

1 Answer

How do you get at the tube that drains water from the freezer to the pans on the bottom...mine is clogged and water drips into refrig compartment. whirlpool ET1MHKXMT01

Yes you can get to it from the inside. There should be screws in the back towards the bottom of the freezer that wiil let you remove the bottom of the freezer compartment. Under tere you will see the drain hole and the freezer coils, alond with the defrost coil.

Then checkout this tip to help you make it so the hole won't freeze shut again...


Apr 17, 2010 | Refrigerators

1 Answer

Model GR2SHK/GRASHM - Fridge has water condensation on top of back wall. It is pooling on shelves and freezing. The fridge and freezer are set at the recommended settings. Thank you for your help.

You will need to remove all food and the ice maker ( if equipped ) . Slide out the freezer bottom , and remove the 2 ( or 3 ) screws holding the back freezer panel on , and remove the panel . Using a hair dryer , start in the middle , under the coils , and defrost until you see a hole ( defrost drain hole ) . Using hot water to help , defrost this hole until water starts to flow out . Get a short piece of hose , insert one end into the hole , and blow thru it , to blow out any unseen debris in the drain line . Then , get a piece of solid ( preferably aluminum , but copper will work ) wire , such as a large diameter ground wire , and insert one end as far as it will go , without any resistance , into the hole , and then wrap about 2 turns , around the black rod ( defrost heater ) just above the hole , When the refrig goes into defrost , the heat will transfer to the wire , keeping the drain hole from freezing up again .

Oct 30, 2009 | Whirlpool Refrigerators

2 Answers

Water is collecting in the refridgerator

defrost drain under coils in freezer is blocked or frozen with ice down in defrost hole. defrost hole with hairdryer but be careful not to melt the plastic.

Jun 09, 2009 | Whirlpool ET1MHKXM Top Freezer...

1 Answer

Water is leaking into my refrige

You have a drain in the back of the freezer and a drain on the back of the refrigerator. Check them both to see if the freezer drain is frozen or the refrigerator drain is clogged. Thaw out with a hair dryer and hot water if it is the freezer drain.

Oct 25, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Freezing in refrig and freezer.

call the tech back... the control board may be fauilty or install incorrectly.. the water leak is from a pluged drain hose or your ice maker leaking not from a control board...

Aug 16, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

4 Answers

Roper Refrigerator

open the freezer compartment loo for ice build up on floor of frezer especally towards rear behind back panel. sounds like you have a clogged/frozen defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials)

Mar 05, 2008 | Roper RT21AKXKQ Top Freezer Refrigerator

1 Answer

Water Pooling and freezing on floor of freezer

most likely you have a frozen drain in the freezer section so that whne your refrig defrosts the water runs out into the freezer compartment instead of the drain pan underneath. the fix is to flush the drain with warm water to clear the obstruction. the drain can be reached either by removing the cover in the freezer area or by back flushing the line from beneath the refrig.

Dec 10, 2007 | GALAXY Microsystems 25.4 cu. ft....

2 Answers

FRIDIGIDAIRE FRS26R4CWC I suspect the defrost drain line is plugged

Sounds like the drain is frozen. Break up the ice and remove as much as you can and use hot water to melt the rest. May need to remove the back panel in the freezer so you can get hot water down the drain until it is clear.

Nov 07, 2007 | Frigidaire FRS3R5EMB Side by Side...

Not finding what you are looking for?
Refrigerators Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers


Level 3 Expert

746 Answers


Level 3 Expert

85239 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides