SanDisk Sansa Clip MP3 Player Logo
Posted on Jul 06, 2009
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My sandisk sansa clip mp3 player won't go past the start upscreen

I charged it, thought I dragged the icon off the desktop but when I disconnected it the computer said it was not put away properly. Now when I turn the mp3 player on, it freezes on the Scandisk Sansa start up screen and won't go any further. I can turn it off on on but nothing else. What should I do to fix it so I can access my songs?

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  • teach45651 Jul 06, 2009

    Do a master reset on all the usb ports on your pc and reset the mp3 if you can.

    This was a suggestion to fix it-but how do I do this?

  • teach45651 Jul 06, 2009

    Do a master reset on all the usb ports on your pc and reset the mp3 if you can.

    This was a suggestion to fix it-but how do I do this?

×

1 Answer

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  • Expert 88 Answers
  • Posted on Jul 06, 2009
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Do a master reset on all the usb ports on your pc and reset the mp3 if you can.

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Related Questions:

0helpful
1answer

I drag the files to the "music" folder on my MAC but when I disconnect my sansa from the computer no music is on it.
pleas try to copy paste , or when you Disconnect you Sandisk , pleas try first to STOP USB port and after Disconnect :D
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Oct 29, 2010 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Hello, when I turn on my sansa clip the song title and battery icon are both faded. I thought the battery ran out. Been charging it for awhile now but cannot tell if it is fully charged or not cos I can...
turn up the brightness of the screen.
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May 07, 2010 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

How to upload music files from sansa clip to IMAC
Plug the device to pc, it will appear icon "sansa clip..." or removable disk, double clip on that >> double on Music folder >> drag & drop songs from Music to pc.
Good luck
Read full answer
Apr 29, 2010 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

How do you put music on the SanDisk Sansa Clip MP3 Player
1. First, you have songs saving in your computer.
2. You have 2 ways to put music on the Sandisk Sansa Clip:
2.1. Plug device into computer, Drag and Drop music from your computer into "Music" folder of the Sandisk Sansa Clip.
2.2. Use Windows Media Player in your computer to transfer songs to your device; Plug device to computer, open Windows Media Player, click on Sync tab, drag and drop music into "Drag items here " on the right side of the windows media player, click on Start Sync button.
Good luck
Read full answer
Jan 31, 2010 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

I cannot get to the place to drag my music so I can transfer! I get the sansa icon on computer but that's it. I can't figure out where to go from there. The manuel says "double clip on sansa device." I do...
hi there

frist thing you are right with one thing the icon on your computer the icon show you that your mp3 pick up now where you save your music on your computer drag it to your mp3 icon than it will work 100 %
Read full answer
Dec 22, 2009 • SanDisk Sansa e250 MP3 Player
0helpful
1answer

Downloading music to my MP3 player, how do I do it. I have the music on my computer and I move to the MP3 player but when I disconnect it does not display on my MP3 player
For transfers to Sansa Clip see page 11 of the pdf manual [page 9]:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

When using the drag and drop method in Windows
music has to be dropped in the Music folder of the player.

Using Windows Media Player 11:

In Library or Sync mode:
1. Create a playlist e.g. "MyPlaylist"
2. Put music in the playlist
3. Save the playlist

In Sync mode and the player having connection:
4. Move the playlist e.g. "MyPlaylist" under / to the device
5. Start synchronizing with Start Sync
6. Wait until al files have been transferred:
a message appears when you can disconnect .

When you need more help just post a comment.

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Sep 23, 2009 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

Sansa Clip is not Oning or charging
your scandisk memory " IC " has been Damage or not working
Or ur Battery has been lost please change ur batter more information [email protected]
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Jun 29, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

SanDisk Sansa Clip 2GB stuck on refresh after charging
download the firmware update!

I had same prob- gone after update

here is link to update:
http://www.sansa.com/support/sansa_clip/faqs

good luck

Joe
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Jan 26, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Sansa mp3 player
Use Windows Media Player to transfer songs to the Sansa Clip.
Read full answer
Apr 07, 2008 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Sansa clip
drag and drop the songs in the music folder.. in the drive you see in my computer... i am taking for granted your using windows xp.. so you should see a sansa clip icon in my computer so just open it and paste the music
Read full answer
Jan 13, 2008 • SanDisk Sansa m240 MP3 Player
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I drag the files to the "music" folder on my MAC but when I disconnect my sansa from the computer no music is on it.

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Manuals & User Guides

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Clipplus-en-um-03112.pdf....

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