Kocaso MID M9100 9 Dual Camera Android 4.0 ICSOS 1.2Ghz Capacitive Multi-Touch 8GB 512RAM Tablet PC-Purple Logo
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Melissa Winchester Posted on Nov 23, 2014
Answered by a Fixya Expert

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I bought 2 kocaso m9100 last year one screen got cracked within a week other within a month. Can I replace the screen and how hard is it

I called and somebody said it would cost over 100.00 to fix.

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  • Don B Nov 23, 2014

    I bought an M9100 last year as well...had them replace it twice...last with an M9200. I have found over time, that most of these 'cheap' tablets are not worth the money if they work!! Junk out of the box!! I am pretty sure I would not replace the screens. If you want to, google replace screen on Kocaso m9100. I bought a google Nexus 7 2013 a few months ago to replace the 9200...could not be happier, especially since they upgraded Kitkat to Lollipop this week!!

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1 Answer

sylviaivie

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  • Posted on Nov 23, 2014
sylviaivie
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The only suggestion I have is to see if you can find a replacement screen on Ebay. Then hope you can take yours apart. Take lots and LOTS of pictures as you take it apart so you can get it back together.

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1 Related Answer

richsteve51726

steve richardson

  • 16 Answers
  • Posted on Aug 24, 2014

SOURCE: I have had my kocaso m9100 tablet since this past christmas and not had any problems with it until recently. It went completely dead and i had it on the charger for more than 6 hours with a little red

You need to check battery to see if the battery has correct voltage. Their should be on the battery the number for voltage of battery if battery is not at suggested voltage then check for tablet with voltage meter to see if the tablet is charging at correct voltage. If battery is at correct voltage then something is wrong with tablet. If battery is not at correct voltage then probably battery is bad. Let me know for further assistance

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My kocaso m9100 tablet is locked and my niece doesn't remember the password how do I reset it so I can use it
I had this same tablet...it quit on me after 2 months. I called the company and they replaced it with a M9200 which would not turn on after 1 month. I found the factory reset button on the back under a small sticker. Plug it into the charger and gently push a sharp toothpick or other sharp non metallic object inthe the small hole until you get resistance. Then gently push 'till you feel a tiny click...this should reset the tablet. Mine crapped out because it is a junk company. There are more complaints on this company than any other I have ever seen. I wised up and bought Google Nexus 7...best 7" tablet made.
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No, Kocaso only operate a whole replacement policy, they do not do repairs.
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The manufacturer does not cover accidental damage, but they instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are they the least expensive route when you crack your screen, but you do not have to wait for repairs. They simply send a replacement once they receive your damaged one.

Contact them at Company Contact us to setup your request.

Support Troubleshooting Guide
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Apr 25, 2014 • Kocaso M M9100 9-Inch 8 GB Tablet
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Kocaso says "The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one."

Contact us at Company Contact us to setup your request.
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You need to load the firmware, see here Support Firmware
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Feb 07, 2014 • Kocaso MID M9100 9 Dual Camera Android 4.0...
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The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at Company Contact us to setup your request.
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Feb 05, 2014 • Kocaso M M9100 9-Inch 8 GB Tablet
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I had the same problem...good price but junk tablet...i sent mine back and the refunded my money, but sending me a new one.
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Jan 08, 2014 • Kocaso M M9100 9-Inch 8 GB Tablet
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I have a kocaso M9100 My screen won't turn on. I've used it already it worked fine. I've charged the battery. I tried resetting it the screen turns on says android then goes blak again. Any idea how t
I had the same exact problem...I sent it back for a refund. Kocaso is junk as it urns out...!
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Dec 29, 2013 • Kocaso M M9100 9-Inch 8 GB Tablet
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My kocaso m9100 tablet is locked and my niece doesn't remember the password how do I reset it so I can use it

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