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I deleted software after it wouldn't work. I tried to reinstall. Software still in machine but won't reinstall over old software.No icons now. won't see it either.

I deleted & reinstalled. But it wouldn't put up the icons. Looks like software is still there but it isn't useable. It had a problem while deleting software. what to do.?

Posted by Barbara Gonce on

  • Barbara Gonce
    Barbara Gonce Nov 19, 2014

    HI,Thanks for the quick response. I went back & tried to download again & this time it worked. From the control Panel. I reinstalled &

    now it is working fine. Now I'm worried if I turn it off will it work tomorrow? J.



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Ramano Parks

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Good day B J Gonce
Did you "delete" the software or "uninstalled" it? Because if you deleted it that is most likely what is causing the issue, whenever you want to get a software off your machine it is always best to go to the "Control Panel" and uninstall it from "Programs" if you have Windows 7 and from "Add/Remove Programs" if you have XP.

Where did you delete the software from? If you only deleted it off your desktop and or from your Star Menu then it has not truly been deleted. To get it off your machine you would have to search your Program Files folder and then delete the corresponding folders for the software you are trying to uninstall from there, but the correct method is to uninstall it from Control Panel like I stated above.

Posted on Nov 19, 2014


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