We had the same problem went into system settings and reset the wifi. Had re add the wifi and password.
Either your router is not set up to broadcast the SSID(network name),the router is too far away from the TV, or there is a problem with the wireless on the TV.
If you can see the SSID from the same location with your phone/tablet/etc then it is probably an issue with the TV. You can also check for a firmware update for both the TV and the router.
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