KitchenAid K45SS Classic Stand Mixer Logo
P
Pam Dickie Posted on Nov 13, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Kitchen Aid Mixer won't start - grease leaked out from ring

Went to turn it on to use it and won't start. There was grease coming out of the ring. Some of the higher speeds haven't worked for a long time. Any ideas?

4 Answers

Ron Crosson

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert 108 Answers
  • Posted on Nov 15, 2014
Ron Crosson
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

Joined: Mar 15, 2013
Answers
108
Questions
1
Helped
103780
Points
283

I agree with all the answers that were posted,check brushes for sure,check screws on back of mixer behind the back of mixer the rounded cover at the back of mixer,just turn the screws at first just to see if that gets your motor turning at least,then if it does,look on the Internet on how to set speed of mixer and it will tell you how many turns the arm of the mixer is suppose to turn a minute for each speed number up to ten.

John Fink

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

  • KitchenAid Expert 202 Answers
  • Posted on Nov 14, 2014
John Fink
KitchenAid Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Joined: Jul 18, 2012
Answers
202
Questions
0
Helped
113234
Points
273

If you want to tackle the disassembly, you can download the Service Manual from:
http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

It may seem daunting at first, but take your time and read through it. All the illustrations make it appear longer than it really is.

Ad

Slo Mover

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

  • KitchenAid Expert 185 Answers
  • Posted on Nov 14, 2014
Slo Mover
KitchenAid Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Joined: May 09, 2008
Answers
185
Questions
2
Helped
126623
Points
281

Well what Ross said is correct in as far as he went. Lets tackle the drip first. Even after you clean and replace the drip ring you may have drips again. The grease will not help your recipe but it will not hurt anybody either. Two ways to fix it. One (recommended) take the mixer apart clean out the old grease and load six ounces of kitchenaid grease back in and install a new motor head gasket ($30.00) for parts. Or turn your mixer upside down and run it on med speed for 3-5 minutes. let is sit for a while then do it again (upside down) for 3-5 minutes (you are effectively re-mixing the grease) If you don't use your mixer often then you should do the remix every few months.

Now won't turn on, ...well the brushes might be the problem, ...not usually though. The speed control switch under the rear cover is usually the culprit. there are three screws on the speed switch in the form of an upside down triangle, the top two screws control speed from stir to 6, Medium. the bottom screw is for adjusting higher speeds. You either need a new switch ($18.00 shipped) or you need to adjust those screws. There are several good "Utube" videos on the internet that will show you how. Replacing the switch is easily done in about 40 minutes. videos on that also. Hope this helped if not get back to us so we can FixYa.

Ross Keen

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • KitchenAid Master 1,365 Answers
  • Posted on Nov 14, 2014
Ross Keen
KitchenAid Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jun 20, 2007
Answers
1365
Questions
0
Helped
583393
Points
2445

The leaking grease has very little to do with it not going, remove the chrome drip ring (yes it's called a drip ring, it is used to catch most of the drips) and clean it out & wipe around the planetary. The oil is separating out of the food grade grease due to age or lack of use or both. Remove & check the carbon brushes under the side caps on the motor. They are keyed so will only work when installed the correct way. You may find the brushes worn out and in need of replacement. Observe which way they come out, one corner is ground off and that is the key. If that is not the problem then you will need to look under the back cover, sometimes there can be a broken or loose wire there.

5 Related Answers

A

Anonymous

  • Posted on Jan 19, 2007

SOURCE: Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

Ad

Anonymous

  • 16 Answers
  • Posted on Mar 21, 2009

SOURCE: kitchenaid mixer speed

I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I had this exact problem and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were snug and tight. Guess what?  My original sensor also made my mixer work!  There was nothing wrong with the original Hall Effect sensor except that the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy another sensor. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. To fix your problem:
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312.

2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes about 10-15 minutes to perform.
6.  Finally, use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

Anonymous

  • 135 Answers
  • Posted on Apr 07, 2009

SOURCE: I an looking for the intructions on my Kitchen Aid

Hi. Goto kitchenaid.com. Click on the Customer Care button, click on find manuals, in the search window, enter k45sswh. this page will show the operating manual and farther down the page the parts manual. Download both these files.

Go to mendingshed.com and locate their FREE kitchenaid service manual and download it. This manual will greatly assist you or a repair person should your mixer ever need repair.

A word of caution...Do not overload the mixer with too much bread or cookie dough or it will cause damage to the transmission. Use the recommended capacities found in the manual.

If this solution has assisted you, please rate it. Good luck! ricardok45

Anonymous

  • 235 Answers
  • Posted on Dec 01, 2009

SOURCE: leaking oil from kitchen aid mixer ksm150ps

Hi, BRIANMICHELL ? How much oil are we talking about, and over what period? How old is your machine? Your KA mixer?s internal gears are factory packed with enough grease to last a lifetime, whatever that means. Depending on the age of your mixer, where it was stored (warm temps possibly?) and how long it's been idle and/or how heavily it?s been used; these factors all will eventually cause the lubricant grease to separate into its base oil from its additives, with the resultant oil seeping from openings beyond the gasket down the agitator shaft. Gravity can be very insidious. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try KSM150PS, and select one of the files listed under Parts List (check to see it this matches your mixer model). Turn to pages 6 & 7, titled ?Case, Gearing and Planetary Unit?, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. For starters you may want to order parts #15, transmission gasket, and # 16, O-ring, along with some food-grade grease. Also, while you?re inside the guts of your mixer you can check for any other unseemly wear and tear on the gears, etc. It can be messy but gratifying. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html Good luck and have fun. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln

Anonymous

  • 235 Answers
  • Posted on Jan 12, 2010

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Where the beaters fit in, there is a small oil leak when using. It will probably get worse. Bought in 1996

Oil leaks are common. As oil is stretched it separates. If it is leaking over your nice silver "beauty ring" then the ring is not catching the oil. If it is leaking below the silver "beauty ring" then the gears in the planatary area has worn down too much and is separating.

In either case, you can wipe it up with use or do what a lot of DIY people do, take her apart and remove and regrease the unit. Search online for regrease kitchenaid mixer, I would post a link but I dont want the link to be broken down the road. There are tons of tutorials for it online. You remove the grease and replace it with new. I used automotive grease from autozone, but there is a specified grease for the mixer on kitchen aid's site. Depends how picky you are.

Kitchenaid does not grease under the planatary from factory anymore, they just dont see a need. (this is an area below the silver beauty ring I mentioned. It was metal on metal when I took apart my new mixer for check up. This may be why you have grease leakage too, it was an old standard to grease there, but there is not significant friction to warrant the heavy grease there anymore.

Hope this helps.
3helpful
1answer

Kitchenaid mixer leaking oil from head.how to fix it.

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:
http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
0helpful
1answer

Oil leaking. Called KitchenAid, they said this was normal, and to run the mixer with paddle on at a speed of 10 for 2-3 minutes. She also said that the oil was not toxic! I think the high speed running...

Kitchen Aid is 100% correct. The cause of the problem is age and lack of regular use, the oils in the gearbox grease separate from the solids over time and the oil then leaks out at the planetary and sometimes where the 2 case halves join under the silver trim band.
If you are up for a small job knock the chrome trim ring around the planetary off and clean it out and wipe around the area it covers. It is called a drip ring for good reason, you may find it full of oil.
The grease Kitchen Aid used in their mixers is Food Grade and it's harmless.
1helpful
4answers

What kind of grease can be used on a stand mixer after replacing a stripped worm gear? model:K45SS

Food grade grease is what Kitchen Aid put into the gearbox originally. They do supply it as a spare part if you cannot find it as a non Kitchen Aid part.
0helpful
1answer

We have a kitchenAid mixer [ K45SS-WH-O ] when we

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
0helpful
1answer

MY MIXER IS LEAKING GREASE OR OIL FROM THE HEAD THAT TURNS THE MIXER. WHAT IS THE FIX? IS THIS A FIXABLE PROBLEM? CAN I FIX THIS MYSELF?

I'm assuming yours is an older model with the tilt-head feature.

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
2helpful
2answers

Leaking fluid, oil I think around the kitchen aid ring

Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA
0helpful
3answers

Food made with KitchenAid Stand mixer tastes like grease

The likelyhood of grease coming from the mixer is extremely small. As long as the beater & bowl were washed first and the shortening you used was fresh, there shouldn't be a grease taste.
0helpful
1answer

Kitchen aid mixer leaking yellow oil is it repairable it still tu

It can be. This may require replaing the plate that the shaft comes through, since there is now enough play to allow the grease that is in the nead to leak through. You can find the parts online, but be ware, it involves tapping out pins and undoing many screws. Manuals are available online at Kitchenaid.com
0helpful
1answer

Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa
Not finding what you are looking for?

274 views

Ask a Question

Usually answered in minutes!

Top KitchenAid Food Mixers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a KitchenAid Food Mixer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...