Your limit switch is stuck closed. May be due to dirty filter change the filter and reset unit by turning off power. Before that there may be an LED light blinking check that for it's codes.
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If your system starts to blow cool air when your Nest thermostat is in Heat mode (or if it blows warm air when its in Cool mode), change the settings for orientation of your heat pump. The instructions depend on which thermostat you have
When you say everything is working fine outside is the compressor and condenser fan running?. When it is in the cooling mode is the indoor blower motor running?
First of all, fan on the tstat (on or auto) is referring to the blower fan not the outdoor fan. For the outdoor fan to run system must be set on cool and the setpoint temp must then be lower than the room temp. So what you are saying is the unit begins to work when you kick it??? Possibly you have a lose wire somewhere, check all connections outside. What type of checks have you performed on the capacitor?
Intertherm is Manufactured by nordyne Inc.
Id recommendwww.nordyne.com
At least they could get you to the write people that may have the info you need.
Nordyne no longer has the E1 model in there literature not even in their archieved documents but I have included a link to for the E2 model which will be very similar to yours. These units are very simple and all only vary slightly. It should give you enough info to get you through what you want to know.
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