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Kathy Folsom Posted on Nov 10, 2014
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Kenmore 417.97922701 washer tub will spin but will not agitate

Washer functioning ...will fill,spin drain etc.. will not agitate. What is my problem? belt?

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Tony

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  • Expert 37 Answers
  • Posted on Nov 10, 2014
Tony
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Disconnect power to the unit.
Does the agitator move freely in both directions by hand?
Could be your agitator coupler needs to be replace
Also need to verify the lid switch and pressure switch are working properly. Let me know if you need further assistance

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jul 04, 2009

SOURCE: Kenmore series 70 washer will only fill with water.

I recently had this problem. It was found that the main drive belt broke and the washer would fill but not spin, agitate or drain. I replaced the belt and everything worked again. A defective or disconnected cover switch would also cause the same problem.

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Anonymous

  • 1 Answer
  • Posted on Dec 09, 2008

SOURCE: Kenmore 80 series won't spin

If it agitates and drains. leaving your clothes clean but soaking wet. It is most likely the transmission/gearbox. the motor is working otherwise it would not agitate. it is stuck in agitate mode and cannot "shift" into spin mode. new transmission will cost 140-170 and takes 2 or so hours to replace depending on skill level. total repair cost parts+labor $300ish you may want to ante up for a new machine at this point. if you cant to the labor yourself.
part# should be this: tho double check using your own model#
Part # AP3096209

Anonymous

  • 113 Answers
  • Posted on Dec 17, 2008

SOURCE: Kenmore 90 Series Washer

You have a broken lid switch. Its # ll in the diagram. Part # is 3949238. Let me know if you need info on how to replace it, Dave www.washermd.com
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onthejob5130

onthethejob1

  • 640 Answers
  • Posted on Jan 24, 2009

SOURCE: Kenmore 80 series top load washing machine won't agitate or spin

defective motor coupling,,replace..onthejob

mgprice

Mike Price

  • 744 Answers
  • Posted on Jul 19, 2009

SOURCE: GE washer GNSR2140A0WW wont spin/agitate but fills and drains

Hello, your problem is going to be with the lids switch, in this machine it is going to be a magnetic contact. You can confirm this my pulling the front panel off and accessing the wireing to the lids switch, If you have electrical knowledge bypass the lid switch using a wire nut and run the machine. If all is ok make sure you relpace the lid switch since it is there for a reason. If you have any other questions or concerns please feel free to comment again. Good Luck!!!

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Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.
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