Can;t remember my password and the instructions you have sent don't help. If you cannot change these instructions please send a telephone helpline number. I do not understand "copy and paste the URL in a new browser window"
I sent my contacts and pictures to my account and can't recovery them can you help
The URL is the webpage address that they sent you so can regain access.
If you don't know how to do the copy and paste I suggest asking for help from a local friend on your end. It is something that you need know how to do as it is quite useful. It will save you a lot retyping info.
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