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valerie brock Posted on Nov 07, 2014

Work recovery system, it wants to access recovery options, but i cant remember password

I lent my laptop to son for college. i now cant gain access as it keeps going to system recovery

1 Answer

Cecil Henley

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  • Contributor 3 Answers
  • Posted on Nov 10, 2014
Cecil Henley
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Reboot laptop and keep tapping the f8 key while its booting.
you will get an options screen, select ''boot into safe mode''.
it should then boot up in safe mode, once on desktop go to start menu>>all programmes>>and look for the acer recovery tools...ity will be their as all acers have these tools.
in the recovery tool, you will have the following options.

factory restore computer = thios will erase all your files from the hard drive and reinstall windows again, once done it will be the same as when you first bought it and took it out of the box.

or..restore windows files and settings only = this restores the windows files system so as to fix the errors that are causing problems, none of your personal files will be erased or lost and will still be on the computer once the operation completes.

i would go with the first option and do a factory reset. If you have personal files you want to keep, then when booted up into safe mode yhou can copy those files to a usb thumb drive or a CD or whatever. Once you have your files saved, perform the factory restore instalation.

Or you could just boot into safe mode, and if you get onto desktop, goto start menu>>all programmes>>>accesories>>system tools>> back up and recovery. From their, select ''system restore''...it will show a list of restore points with dates next to them. Their will also be a box unticked that says ''show more restore points''. tick that box so all restore dates and points are showing.
Then select a restore point and date about 5 to 7 days before the problem occured.
so if the problem happend on say the 7th november.....restore it back top around the 30th october.

this will just undo any system changes that are causing errors and get your pc working again without affecting any of your personal files.

if all the above fail, you will have to reinstall windows yourself, just download the iso from microsoft website
download the 'windows 7 usb tool' from microsoft website.
insert a USB thumbdrive at least 4GB in size.
run the windows usb tool and follow the on screen instructions which will then
load the windows downloaded file onto your usb drive.

once done, reboot pc and hit f12 (or whatever key it is for your model to enter the boot options menu - a quick search on google will tell you the key for boot menu if f12 or esc key do not work).
once in boot options menu..select your usb device to boot from and press enter.
windows will then install on your laptop.
once on desktop, goto start menu and eright click on ''computer''.
select 'properties'
then select 'device manager....and cxheck to see what drivers may be missing.
once you see what drivers are missing...goto acer support.cm (you may have to use another computer to do this if your ethernet or wi fi driver is missing and you cant access the internet.
once on acer website, selecter the drivers and manuals tab......it will then ask you to input your computer model number, brand, operating system.....then it will give you a list of all the drivers for your machine...now download the ones you need, then install them by opening the file and double clicking the ''set up .exe' file.

once all drivers are in reboot nachine and then wait for wqindows update to kick in and apply the neccesary updates.

5 Related Answers

Anonymous

  • 128 Answers
  • Posted on Feb 03, 2008

SOURCE: Acer notebook/laptop 5920G(acer recovery management)

Perform a system recovery:
Acer computer's do not ship with recovery CD's - there is a program that allows you to burn the disks or recover.
3 ways to recover:

1. If in Windows - Start - Programs - Acer empowering technology - Acer E-recovery management -
click on Restore at bottom then "Restore to factory default settings"
2. Or click on Burn disks instead of Restore
3. If unable to boot into Windows then tap Alt/F10 during boot right after Acer splash screen when starting up the computer.
4. This will start the Acer E-recovery program - choose Factory Default Settings and follow instructions.
For Acer end user technical support, spare parts and service: 1.800.816.2237

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Anonymous

  • 1 Answer
  • Posted on Aug 07, 2008

SOURCE: system recovery options

I have read that the default password is 6 zero's.

Anonymous

  • 413 Answers
  • Posted on May 19, 2009

SOURCE: forgotten password

Insert OS cd in drive and start reinstalling by selecting repair mode now once all files are loaded system will reboot when you see the Installing Devices progress bar, press SHIFT + F10
this will give you access to your account also you can reset all passwords
Now restart lappy and let the system boot normally without OS cd in drive
now you will come to old screen and previously configured desktop with all intact aplication and icons on desktop and it will no more ask you for password till you set a new one

Thanks and regards

Kindly rate this solution

Anonymous

  • 2559 Answers
  • Posted on Jun 03, 2009

SOURCE: forgotten password

I agree with Ekse

Anonymous

  • 2296 Answers
  • Posted on Jan 05, 2011

SOURCE: remove password on f2 bios setup utility access,

To reset the BIOS password read the information from this link.

In case of your laptop the easiest method would be using software from Hiren's Boot CD as it's pretty hard to open it up and reach for the CMOS battery or the jumper.

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Forgot password and cant get in my computer.

If you're not 'techie' or are short on time, I recommend Stellar Phoenix Password Recovery. This tool automatically makes you the ultimate startup CD for resetting any Windows password.

It's also loaded with a ton of other recovery tools IT techs use daily.

One method of gaining access to the system is by trying hard to remember the forgotten password, or a password of another user which has the same level of administrative rights. However I don't think this approach will help you, otherwise you wouldn't be sitting here reading article, would you?

Another method is by trying to restore a backed up System State in which you do remember the password. The problem with doing so is that you'll probably lose all of the recently add users and groups, and all the changed passwords for all of your users since the last backup was made.


There are other free programs you can use but they can be dangerous so be careful of losing your data!
Hope this helps you solve your problem!

tip

Top 4 Options to Reset Windows Password

Forgot Windows password? Don't feel frustrated or annoyed. Windows has some handy features that allow you to recover or <a href="http://www.windowsloginrecovery.com/reset-windows-password.html">reset Windows password</a> on your own, for whatever reason you cannot gain access to your user account. Below are listed 4 of them. These <a href="http://www.windowsloginrecovery.com/reset-windows-password.html">Windows password reset</a> methods will work in all versions of Windows like Windows 7, Vista and XP.<br /><br />Option 1: Windows Password Hint<br /><br />Whenever you create or change Windows password, there will be an opportunity to type a password hint to help you remember the password. When you enter a wrong password in the Windows logon screen, the password hint will be displayed to remind you of how you made up your password (if you have created one). This is the easiest method to recover a lost password in Windows as far as I know. To in case that others will take advantage of the password hint, please note it should be vague enough so that nobody else can guess your password, but clear enough that it will remind you of your password.<br /><br />Option 2: Windows Password Reset Disk<br /><br />This is an easy and effective method but you must have created a Windows password reset disk first, before you <a href="http://www.windowsloginrecovery.com">lost Windows password</a>. But please note that the password reset disk will only work for the account it was created for and cannot be used to reset the password of another account.<br /><br />To create a password reset disk, you firstly need to log on Windows and enter User Accounts by clicking Start button, Control Panel, User and Family Safety, and User Accounts. Then you can click Create a password reset disk on the left pane (Just as shown on the below picture). A password reset disk wizard will come up, and then you can follow it to create a password reset disk.<br /><br />If you forgot Windows password, boot your computer to enter Windows logon screen. You'll get the reset password option when you type an incorrect password at the logon screen and press Enter. Click on the option and the password reset wizard will pop up to guide you to reset Windows password.<br /><br />Option 3: System Recovery Options<br /><br />Apart from Create a password reset disk, the System Recovery Options can also help you when you need to reset Windows password. You can either use a Windows installation disc or the recovery options provided by your computer manufacturer to access the System Recovery Options. Of course, you can also create a system repair disc by yourself.<br /><br />1. Type system repair disc into the search box in the Start menu and press Enter.<br /><br />2. Insert a CD/DVD into the optical drive and hit Create disc.<br /><br />This creates the system repair disc. To start the System Recovery Options, insert the system repair disc into the optical drive and reboot the PC via the disc. Select your Windows installation from the list when prompted. The System Recovery Options are now displayed.<br /><br />Option 4: Windows Password Reset Software<br /><br />Considering that many users never create a password reset disk or system repair disc, here we list option 4 - Windows Password Reset Software. The big advantage of this option is that you can reset the password easily in 5 minutes, without doing anything to in case of a lost password, like creating a disk. And it can help you reset Windows password whether you can log on your PC or not. There is plenty of such software on the Internet. Here we suggest Windows Login Recovery.<br /><br />1. Download and Install Windows Login Recovery in any accessible computer.<br /><br />2. Create a bootable CD/DVD or USB flash drive with the software.<br /><br />3. Set CD-ROM or USB device as the first boot device in BIOS for your PC.<br /><br />4. Boot your PC from the created CD/DVD or USB flash drive and reset Windows password.
on Dec 09, 2010 • Computers & Internet
0helpful
1answer

I forgot my password cant get on my laptop

You can gain access again by going online to find a free password recovery disk application.

You will need to have access to a computer that can get online that also has a cd burner or flashdrive. It is fairly simple and handy to have.
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Lost logon username and password and account was as an administrator. did not make recovery disks and cannot access files anything. Need to reset pc

you can fix this problem by going to http://www.wikihow.com/Hack-Windows-With...


read wat it says (i know it says hack, but its not bad or anything, it is just used to change the password)


i know this works too, so don&#039;t be scared of viruses or anything


good luck :)
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You're screwed, if you don't have any recovery questions set and you can't access the e-mail you can't get your account back. You could try brute forcing it, but that would be illegal and probably not possible depending on the security level of the site.
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I have read that the default password is 6 zero's.
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It depends on what operating system your using, if it's windows XP then you should be able to press 'control' 'alt' and 'delete' twice when it comes up with the logon screen. This will then give you the option to log into an account called administrator. This will either have no password, or have the same password that you originally used to setup the account. From here you should be able to either change the password of the other account or, create a new account.
Failing that you can hang your son upside down from a window untill he remembers.
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Try these to gain access first. As these may still be active.
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Yes, when you switch the laptop on hold down the F8 key until you see a black screen with a list of white text, one of the options will be "Safe Mode", use the arrow keys to highlight safe mode (just safe mode, not safe mode with anything) and press return. The computer will start to the welcome screen and you will see a user-name you don't normally see called "Administrator". Click on Administrator and you will find it is not password protected (in spite of the fact that the Administrator account has more access to the system than any other account!) when the administrator profile loads it will ask you if you want to continue in safe mode and you do. click start, click control panel and click on users and groups now click on your son's user account and click remove password. now click back, click on the Administrator account and click change password, the old password should be left blank and you're new Administrator password should be something at least 7 letters, numbers and special characters (!@£$%^&*) long that you can remember. Now just restart and let it start up normally, once loaded advise your son to set a password he can remember or at least write down somewhere safe.
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