Samsung American style fridge freezer model number RS21DCNS Neither the fridge nor freezer side is getting cold at all just staying room temperature. Was working fine, went away for a couple of days, came back and everything had defrosted. Any ideas on what it could be ?
Thank you for the reply. How do I check if the motor is working ? (I know nothing about this sort of thing sorry)Thank you for the reply. How do I check if the motor is working ? (I know nothing about this sort of thing sorry)
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0845 726 7864 samsung know of this problem and are doing free fixes to all of them just phone the number it doesnt matter about the warranty as they have extended them all free to 5 yrs.
There are numerous problems including noisy fan that stops when doors open to no water and all are free to fix.
the problem is going to more then likely in the main control board which is on the back of the refrigerator in a little compartment this board is bad about going out if you have power surges or outages
in the freezer section there is a 6 screws. unscrew them and remove the back panel. there will be 2 wires attached to the panels, remember where they go. you will see a metal evaporator which will be filled with ice. this is the problem. use a hairdryer to melt the ice. this is essential as you mustn't puncture the wall of the fridge with any sharp item. before replacing the panel ensure that everything is dry or ice will reform, and also ensure that the fan blades are turning properly or cold air will not be blown into the fridge.
Spray a good quantity of WD-40 on the spindle of the fan motor where it enters the motor itself. This should get the fan working smoothly with no noise. This will probably solve the other problems, as the fan prevents various components from overheating and shutting down.
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