Question about magicJack Plus
I have had the magic jack for a long time the power adapter failed they sent me a mew one now nothing is working
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Posted on Mar 05, 2018
This is a common problem with the magicjack.
The separate power converter module has a high rate of failure.
The MJ works when plugged into a USB port on the computer, but not when plugged into an AC wall socket.
Magicjack is aware of the problem and offers a replacement.
Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".
Posted on Dec 25, 2014
Have you check the breaker for the circuit its on? Is there power to the jack? If yes try using it on another jack/phone or at a friends place see if it works there. If it does the problem is either with your phone or computer connection/setup, if you are using one.
Posted on Nov 05, 2014
Tips for a great answer:
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1. Plug the magicJack into the power adapter that has been provided
2. Plug the Ethernet cord that has been provided into the magicJack
3. Plug the other end of the Ethernet cord into your modem our router
4. Plug a telephone into the magicJack
5. Plug the power adapter into a power outlet
6. Visit mjreg.com on your computer, tablet or smartphone
IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to be able to register
Item 6 is what you appear not to have done, in order to get dial tone.
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