Question about Xerox Phaser® 8860/8860MFP Extended Capacity Maintenance (30,000 Yield)
When powering up printer goes to Xerox Phaser 8860 error 09,005.40:71198
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Posted on Apr 04, 2018
I found the general information regarding this error code:
9,0XX.4x Ink Loader Faults
An Ink Loader error has occurred.
The following troubleshooting procedure applies to these
errors: This is where it can either be easy or expensive!
• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data (P/J0150) and power (P/J5) connections.
• Verify the Ink Sticks advance in the Ink Loader.
• If the problem persists, follow the procedure below.
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 9,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Ink Loader Assy, PL 2.0 I/O Board (2/2) - Figure 12
NOTE: Following Ink Loader Assembly replacement, or for Ink count flag stuck errors, clear the
Ink Stick Count (ISC) fault using the Clear ISC Fault menu item located in the Service Diagnos-
tics Function menu.
Check the ink areas for obstructions.
Turn off the printer, wait 30+ minutes for the inks to cool and set so the liquid wax will harden.
Remove the side panels and carefully reseat all connectors on the nvram board
Here are some of the error codes you may see and what they indicate:
9,000.44 The Ink Loader failed during operation.
9,005.49 The Cyan Ink Melt Heater is on, but no ink is detected.
9,006.41 The Magenta Ink Melt Heater is on, but no ink is detected.
9,007.42 The Yellow Ink Melt Heater is on, but no ink is detected.
9,008.43 The Black Ink Melt Heater is on, but no ink is detected.
9,015.41 Ink Loader Door opened to clear Cyan Ink Stick Jam.
9,016.41 Ink Loader Door opened to clear Magenta Ink Stick Jam.
9,017.41 Ink Loader Door opened to clear Yellow Ink Stick Jam.
9,018.41 Ink Loader Door opened to clear Black Ink Stick Jam.
9,025.41 Ink Loader Door opened twice to clear Cyan Ink Stick Jam.
9,026.41 Ink Loader Door opened twice to clear Magenta Ink Stick Jam.
9,027.41 Ink Loader Door opened twice to clear Yellow Ink Stick Jam.
9,028.41 Ink Loader Door opened twice to clear Black Ink Stick Jam.
9,035.41 Ink count flag stuck after melting 2.5 Cyan Ink Sticks.
9,036.41 Ink count flag stuck after melting 2.5 Magenta Ink Sticks.
9,037.41 Ink count flag stuck after melting 2.5 Yellow Ink Sticks.
9,038.41 Ink count flag stuck after melting 2.5 Black Ink Sticks.
I hope that between the reseating of the connectors and clearing the ink paths this issue can be resolved.
Posted on Dec 04, 2014
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