I presume you're talking about a gas furnace, even tho the title says Rheem gas water heater. Either way, it works the same for both.
Any black coloring on the heat exchanger is *not* from overheating. Black is from a sooty flame caused by a mis-adjusted burner. (In fact, a sooty flame is less hot). There is an adjustable "air intake plate" for air to enter the burner where the gas enters the burner. A proper flame is made by adjusting this air opening so the proper gas/air mixture feeds into the burner. If the air vent is closed too much it produces a sooty flame.
The age of the furnace is the most important aspect, and that helpful to determine a likely condition of the heat exchanger and burners. Other than a badly adjusted flame, the main thing to watch for is a badly rusted out heat exchanger. But black does not mean rust.
SOURCE: How can I get a manual for my Rheem Gas Furnace
Contact Paloma/Rheem customer (800-432-8373) support and tell them what you have; they'll send you the documentation - by regular/email.
Happy Holidays;]
JZ...
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