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Either your Hard drive (hd) crashed or your hd cable or port is faulty. if your software is corrupt boot with a boot disk (assume you are using XP or Vista), press R on the blue options screen. you will be given a black dos prompt screen. Type in fixboot and type Y for an answer.
my compaq presario 5000 desktop will start and get stuck on the compaq logo screen with a cursor in the right hand corner.I try pressing F6 and it won't do anything.I tried other keys and it does nothing.Apparently my granddaughter told me ther was a message came up sayinf computer is locking up.Any help will be appreciated.
Lines are the BGA RAM Or VRAM Needing rework.. This will also cause boot issues on these models. Do you ever see the Compaq Logo? Weve repaired a ton of these and class settlement happened for the R3000's regarding the jacks but we could repair the other issue as well. (As well as install a new jack while its here).. HP's reimbursing for these outside repairs.
If you are using an external mouse, unplug it and see if it will go with the pad.If it works with the pad then its the exteranal mouse. If you are using the pad you may have to replace the pad or recalibrate it using the pointer device, you can use the tab key to go through to the start menu then use the arrow keys to go to control panel. Hope this helps