Samsung RF265AA Bottom Freezer French Door Refrigerator Logo
T
Tuyen Posted on Oct 26, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

<!-- from fixya rte -->My ice maker won't come out. - Samsung RF265AA Bottom Freezer French Door Refrigerator

1 Answer

Peter Goodwin

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Samsung Master 744 Answers
  • Posted on Oct 26, 2014
Peter Goodwin
Samsung Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Oct 11, 2014
Answers
744
Questions
1
Helped
366403
Points
2777

When I serviced these units I had to take the freezer door off to access the ice maker. There are two screws in the front of the icemaker and 2 tong and groves which hold the icemaker to the freezer celling. These tong and grooves in the back on the ice maker right and left corners.

Once the ice maker is free, you will need a small flat head screw driver to wedge into the icemaker connector to disconnect the wiring.

If you are 100% sure your problem is the ice maker assembly, you may want to consider purchasing the new assembly before starting this task. This way you can inspect the top to the icemaker for mounting.

The two screws are either hex or Phillips heads. If it is a hex head you need to make sure the 1/4" hex head can fit into the recess where the screws are located. Some 1/4" hex head drivers are too large in outside diameter.

Before you condemned the ice maker have you considered:

1.) There is a square red reset in the front center bottom.

2.) I assume since you have defrosted the freezer there is not a ice cube jamming the ice maker.

3.) And since you defrosted the freezer you do not have a frozen fill tube.

Last thing; press the red reset button. If the ice maker cycles but does not fill, then you have a water supply problem. This could be a kink in the water line, water shut off valve could be bad restricting 50-60 PSI required pressure, or a bad water solenoid valve. Check the solenoid valve for continunity with your Ohm meter.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Whirlpool Ice maker broken

First review this YouTube video about how to fix a current Whirlpool ice maker that does not make ice. Most are fixable. (The maker of the video, Repair Clinic, will work with you to find the exact part needed and sell you that part. Excellent company to work with.
Whirlpool Freezer Won Make Ice Ice Maker Assembly W10190965

You can determine which ice maker you need by checking at the Whirlpool website on icemakers.
Whirlpool Refrigerator Ice Makers Replacement Parts Accessories PartSelect

If you have determined that you cannot fix your existing icemaker, try checking Amazon for a replacement.
Amazon com whirlpool ice maker replacement
1helpful
1answer

Frigidaire gallery side by side won't send water to ice maker tray, but will to water dispenser

Hello Jim czyryca - From what you are describing if the ice maker is not making ice but is dispensing water, sounds like the refrigerator has a frozen water line, faulty ice maker valve or bad component that sends power to the ice maker valve when needed. The ice maker cycles internally to call for water so I strongly suggest contacting a professional to move forward accurately to assist with the repairs.

0helpful
1answer

Kitchenaid ice maker full of ice but won't release it

What is the model number of your unit?
0helpful
1answer

Frigidaire plhs3teesbe model won't make ice

Hello - If your ice maker has stopped producing ice completely, you can try to check the following:



1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

0helpful
1answer

My Whirpool Ice Maker Model GI15NDXTS won't stop making ice

check bin thermistor connection or replace it is inside the bin on the right side
0helpful
1answer

Freezer won't make ice cubes, but does provide cold water.

The water and ice maker are two seperate water control valves built onto the same. Your water control valve for the ice maker may be defective and require that you change the set. Fill ice maker with tap water and allow the water to freeze. If the ice maker dumps the ice into ice bin and then does not refill then this points to the water control valve. If the ice maker does nothing after water freezes then the problem is the ice maker. Send me a model number and I will look up the part numbers for you, Thanks, Sea Breeze
7_8_2012_8_10_26_pm.jpg
1helpful
1answer

Tfx20r ice maker won't fill

Try this fill the ice maker with tap water so we can decide if it is the ice maker or the water control valve. After the water freezes if the ice dumps and the ice maker does not refill with water then you will need to replace the=> WR57X10033 Water Control Valve If the ice maker does nothing after being filled with tap water and the water freezes then this would point to the=> WR30X10093 Ice Maker Assembly If you have questions I will be here to answer them for you, Thanks, Sea Breeze
0helpful
1answer

Water supply for ice maker won't turn off

Hi,

Its either the water valve thats not closing, or the ice maker not telling the water valve to shut off.

Turn off the ice maker, and see if water still pours out, or even better, unplug the refrigerator and if the water still pours out of the ice maker, then the water valve is bad and you should have it replaced.
Not finding what you are looking for?

136 views

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...