Question about Uniden DECT1560 DECT 6.0 Expandable Cordless Phone System with Caller ID, DECT-1560,DECT 1560

1 Answer

Why does my handset no longer show my caller I.d. information? And the chargeight on my base stays on even when the hand set is removed, why?

Charge

Posted by Debra Menghini on

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1 Answer

Bill DeLisi

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Hi Debra,
There are several reasons that this could happen:
1. Your telephone company stopped the service, even though you are paying for it... Ask your telephone company to verify your Caller ID service is current.
2. There may be a problem with your Caller ID service. Ask your telephone company to check to see if there are any problems.
3. Sometimes the caller ID is delayed, try letting incoming calls ring at least twice before answering.

The "charge" light staying on is very unusual, It could mean that the battery is failing, but if it is working properly, don't worry about it.

Best regards,
Bill

Posted on Oct 25, 2014

Testimonial: "Thanks Bill for trying but my caller I.d. service works on my other two phones...it just stopped on this one. Also the message light has stopped blinking on this handset along with the charge light staying lit on the base even when I remit the handset. Any more ideas?"

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