Our system rebooted about every 1 1/2 during a 6 hr video conference. It seemed to reboot on its own. The participants were actively engaged in the conversation with other participants in several other locations. we were dialed into a bridging number so others could join via MS Lync.
Check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.
SOURCE: Dropped Conferences
You need to upgrade the code on your system. This happened to me and upgrading the code fixed it. Good luck!
SOURCE: Polycom sound station 2 conference set conference problem
sounds strange, it lookslike a main board problem, considering that u have been using similar unit before.there is not much that u can do from the menu options.u will have to refer ur vendor for rpairs
SOURCE: The polycom is not accepting leader passcodes for
Likely it's a problem with your complex phone switch. Do you have VOIP?
Is sounds as if it's an issue we had also.
SOURCE: How do you conference in
This will depend upon whether your Polycom is connected to a PBX system or using a public landline. If using the Polycom through a PBX you may need to consult the system admin as you will often need to enter a 'conference code' before you dial the second party ie.
1. Dial the first party and ask them to hold
2. Press the Flash key
3. Dial the conference code for your system ie. #46
4. Dial the next party and ask them to hold
5. Press the Flash key twice and all parties are joined.
If you are using a public landline (ie. home phone line) then you will be limited to the conference services that your phone company provide and these are usually also accessed via a code. There are also conferencing services that for a fee you can dial into and follow the prompts to austomatically arrange your conference call.
Guest
Apprentice395 views
Usually answered in minutes!
×